Accounts Receivable Assistant

Exosome Diagnostics

Full-time

Professional, Scientific, and Technical Services

About the position

Bio-Techne is a leading supplier of life science products to the research industry, experiencing rapid growth both organically and through acquisitions. The European headquarters is located in Abingdon, UK, with a manufacturing facility in Bristol and subsidiaries across several countries including Ireland, France, Germany, Switzerland, Italy, Spain, Poland, Hungary, and the Czech Republic. The company is dedicated to product quality, customer satisfaction, continuous improvement, minimizing environmental impacts, and conserving natural resources. Environmental and quality management are integral core values and vital parts of the Bio-Techne culture. The Accounts Receivable Assistant plays a crucial role in managing all aspects of the Accounts Receivable function. This position requires the candidate to make informed decisions under the guidance of the Accounts Manager/Supervisor. The ideal candidate will be hardworking, enthusiastic, and capable of meeting strict deadlines. The role involves creating new customer accounts in D365, assisting with online orders, maintaining customer records, processing credit card payments, posting cash receipts, preparing bank journals, issuing proforma invoices, and managing customer communications. The Accounts Receivable Assistant will also assist with credit control for assigned regions, ensuring timely collection of aged invoices and providing monthly feedback on customer accounts. In addition to these responsibilities, the candidate will be expected to contribute to the development and implementation of new processes, assist with internal and external audits, and maintain effective communication with customers through various channels. The role demands excellent attention to detail, strong organizational skills, and the ability to work both autonomously and collaboratively within a team to achieve results. The candidate should be comfortable working in a fast-paced environment and possess the ability to build strong relationships with all stakeholders.

Responsibilities

• Create new customer accounts in D365.
• Assist with online orders and maintain customer records on our Web.
• Complete New Vendor Form Requests.
• Take credit card payments over the phone.
• Post cash receipts, clear open cash, and chase copies of remittances.
• Prepare Bank Journals.
• Issue Proforma Invoices.
• Open and complete cases/tasks in Salesforce.
• Upload invoices onto customer e-comm platforms and maintain rejected invoices.
• Assist with credit control for an assigned country/region, including chasing aged invoices and reporting monthly feedback about assigned customers.
• Communicate with customers via emails, phone, and Teams to resolve inquiries such as refunds and credit note requests.
• Assist with the ideas and implementation of new processes.
• Assist with relevant internal and external audits.

Requirements

• Fluent written and spoken English is essential; a second language is desirable.
• GSCE or equivalent education passes in English and Maths.
• Demonstrable experience of working in a similar role.
• Excellent IT skills, including experience with Microsoft Excel to intermediate level; knowledge of Microsoft D365 is beneficial.

Nice-to-haves

• Experience in a fast-paced environment.
• Ability to work autonomously and as part of a team.
• Experience with Salesforce.