One Call Medical - Salt Lake City, UT
posted 2 months ago
As an Accounts Receivable Associate I, you will play a crucial role in the financial operations of our company, which has been a leader in managed care for the workers' compensation industry for over 30 years. Our mission is to ensure that injured workers receive the care they need when they need it, and your contributions will directly impact this mission. This entry-level position requires a basic understanding of accounts receivable processes and will involve working under close to moderate supervision to ensure accuracy in your tasks. You will be responsible for resolving open aging accounts by researching and addressing unpaid, denied, and partially paid bills. This role is designed for individuals who are ready to learn and grow within the company, as you will consult with senior peers to enhance your understanding of the processes and improve your skills. Your primary responsibilities will include facilitating the resolution of open receivables by reviewing coding, product, contract, payment agreements, fee schedules, and authorization terms. You will also address denials and partial payments of invoices in a timely and accurate manner, following appropriate collection workflow processes. Additionally, you will diagnose and report customer issues regarding rejection trends and denials to management, working collaboratively to improve end-to-end business processes. Interaction with both internal and external customers will be essential as you resolve billing, cash, and claim discrepancies, while maintaining accurate documentation of claim file activities and addressing accounts receivable inquiries. To succeed in this role, you will need to possess strong analytical and problem-solving abilities, excellent math skills, and the ability to work well both independently and as part of a team. Attention to detail and the ability to multitask are critical, as you will be required to follow instructions and prioritize tasks to meet strict deadlines and production targets. The work environment is primarily sedentary, with the potential for repetitive motions, and may involve moderate emotional demands due to the workload. We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of the position.