One Call Medical - Austin, TX
posted 2 months ago
As an Accounts Receivable Associate I, you will play a crucial role in the financial operations of our company, which has been a leader in managed care for the workers' compensation industry for over 30 years. Your primary responsibility will be to facilitate the resolution of open aging accounts by researching and addressing unpaid, denied, and partially paid bills. This entry-level position requires a basic understanding of accounts receivable processes and will involve working under close to moderate supervision to ensure accuracy in your work. You will consult with senior peers to learn and improve your skills through experience, typically requiring up to one year of relevant experience in accounts receivable or a related field. In this role, you will be responsible for reviewing coding, product, contract, payment agreements, fee schedules, and authorization terms to resolve open receivables. You will also address denials and partial payments of invoices in a timely and accurate manner, following appropriate collection workflow processes. Additionally, you will diagnose and report customer issues regarding rejection trends and denials to management, working collaboratively to improve end-to-end business processes. Interaction with both internal and external customers will be essential as you resolve billing, cash, and claim discrepancies while maintaining accurate documentation of claim file activities. The position requires a high school diploma or equivalent, with a preference for candidates holding an Associate degree in Business, Finance, or a related discipline. You will need to possess intermediate skills in MS Word, Excel, and Outlook, along with analytical and problem-solving abilities. Excellent math skills, attention to detail, and the ability to multitask are critical for success in this role. Strong oral and written communication skills are necessary, as is the ability to work independently and as part of a team. Knowledge of federal and state fee schedules is preferred, and you must be able to follow instructions and prioritize tasks to meet strict deadlines and production targets.