One Call Medical - Des Moines, IA
posted 2 months ago
As an Accounts Receivable Associate I, you will play a crucial role in the financial operations of our company, which has been a leader in managed care for the workers' compensation industry for over 30 years. Our mission is to ensure that injured workers receive the care they need when they need it, and your contributions will directly impact this mission. This entry-level position requires a basic understanding of accounts receivable processes and involves working under close to moderate supervision to ensure accuracy in your tasks. You will be responsible for the resolution of open aging accounts, which includes researching and addressing unpaid, denied, and partially paid bills. This role is designed for individuals who are eager to learn and grow within the field of accounts receivable, providing an opportunity to consult with senior peers and gain valuable experience. Your primary responsibilities will include facilitating the resolution of open receivables by reviewing coding, product, contract, payment agreements, fee schedules, and authorization terms. You will also address denials and partial payments of invoices in a timely and accurate manner, following appropriate collection workflow processes. Additionally, you will diagnose and report customer issues regarding rejection trends and denials to management, working collaboratively to improve end-to-end business processes. Interaction with both internal and external customers will be essential as you resolve billing, cash, and claim discrepancies, while maintaining accurate documentation of claim file activities and addressing accounts receivable inquiries. To succeed in this role, you will need to possess strong analytical and problem-solving abilities, excellent math skills, and the ability to work well both independently and as part of a team. Attention to detail and the ability to multitask are critical, as you will be required to follow instructions and prioritize tasks to meet strict deadlines and production targets. The work environment is primarily sedentary, with the potential for repetitive motions, and may involve moderate emotional demands due to workload pressures. We are committed to supporting our employees and providing reasonable accommodations to enable individuals with disabilities to perform their essential job functions.