Accounts Receivable Associate I

$35,360 - $52,728/Yr

One Call Medical - Denver, CO

Full-time - Entry Level

Remote - Denver, CO

Wholesale Trade Agents and Brokers

About the position

As an Accounts Receivable Associate I at One Call Medical, Inc., you will play a crucial role in the financial operations of our organization, specifically focusing on the resolution of open aging accounts. This entry-level position is designed for individuals who are eager to learn and grow within the accounts receivable field. You will be responsible for researching and addressing unpaid, denied, and partially paid bills, ensuring that our financial records are accurate and up-to-date. The role requires a basic understanding of accounts receivable processes and the ability to work under close to moderate supervision. You will consult with senior peers to enhance your understanding and improve your skills through hands-on experience. Your primary duties will include facilitating the resolution of open receivables by reviewing coding, product details, contracts, payment agreements, fee schedules, and authorization terms. You will also address denials and partial payments of invoices in a timely and accurate manner, following appropriate collection workflow processes. Additionally, you will diagnose and report customer issues regarding rejection trends and denials to management, working collaboratively to improve end-to-end business processes. Interacting with both internal and external customers will be essential as you resolve billing, cash, and claim discrepancies, while maintaining accurate documentation of all claim file activities. This position is ideal for candidates who possess a high school diploma or equivalent, with a preference for those holding an Associate degree in Business, Finance, or a related discipline. You will need to demonstrate intermediate skills in MS Word, Excel, and Outlook, along with a strong analytical mindset and excellent math skills. The ability to work independently and as part of a team, coupled with strong follow-up and follow-through abilities, will be key to your success in this role. Attention to detail and the capacity to multitask in a fast-paced environment are also critical attributes for this position.

Responsibilities

• Facilitate resolution of open receivables by reviewing coding, product, contract, payment agreement, fee schedule, and/or authorization terms.
• Address denial and partial payment of invoices in a timely and accurate manner through appropriate collection workflow processes.
• Diagnose and report to management customer issues regarding rejection trends and denials, working to improve end-to-end business processes.
• Interact with internal and external customers to resolve billing, cash, and claim discrepancies.
• Maintain accurate documentation of claim file activities.
• Address accounts receivable inquiries.

Requirements

• High school diploma or equivalent required; Associate degree (A.A. or A.S.) in Business, Finance or related discipline preferred.
• Up to one (1) year of working in accounts receivable or equivalent experience.
• Intermediate MS Word, Excel, and Outlook skills.
• Excellent math skills.
• Analytical and problem-solving abilities.
• Excellent oral and written communication skills.
• Detail-oriented with the ability to multitask.
• Ability to follow instructions and prioritize to meet strict deadlines and production targets.

Nice-to-haves

• Medical billing and/or collection history preferred.
• Knowledge of federal/state fee schedules preferred.

Benefits

• Opportunities to work from home
• Competitive wages with opportunities to earn annual merit increases
• Paid development hours for professional and community development
• Generous paid time off, 8 company holidays, and 2 personal days per year
• $1,000 Colleague Referral Program
• Enterprise Recognition Program rewarding colleagues for extraordinary work
• Exclusive discounts on travel, activities, and merchandise via work discount program
• Colleague Assistance Program providing free counseling and financial services
• Tuition Reimbursement Program including certifications
• Quantum Health: A healthcare navigation platform
• Medical, dental, and vision insurance
• Pre-Tax FSA and HSA health savings accounts
• 401(k) matching
• Company paid life insurance
• Company paid short term and long-term disability
• Healthcare concierge
• The One Call Foundation for unexpected emergencies.