Accounts Receivable Associate

About the position

The Accounts Receivable Associate position at Pathways involves managing billing processes, particularly for Medicaid claims. The role requires proficiency in Microsoft Office programs and entails various responsibilities including billing, managing workflows, and resolving inquiries from patients and insurance companies. This position is located in Ashland, KY, and is a full-time role.

Responsibilities

• Billing Medicaid claims using computerized billing program and check billing logs for completion/errors
• Manage assigned workflows to include follow up on status claims, denials and appeals for timely receipt of payment
• Contact insurance companies regarding denied claims
• Send appeals to insurance companies with appropriate documentation
• Answer billing inquiries from patients, staff, and insurance companies and resolve complaints
• Correct and resubmit claims after confirming transmission errors with the payer

Requirements

• High school diploma
• Proficient use with Microsoft Office programs (Excel, Word, & Outlook)
• Working knowledge of medical billing
• Excellent customer service skills
• Critical thinking on every aspect of claim submission
• Ability to compose effective appeals
• Ability to work independently and as a part of a team
• Ability to work in a fast paced, expanding organization
• Proficient with Microsoft Word, Excel, Billing software, 10-key, ICD-10 coding, and medical terminology
• Experience with HIPAA and compliance-sensitive environments
• Strong attention to detail

Benefits

• Equal employment opportunities (EEO) policy