Accounts Receivable Associate

Fenix Group - Minnetonka, MN

Full-time - Entry Level

Minnetonka, MN

Administrative and Support Services

About the position

The Accounts Receivable Associate position at Fenix Group is a vital role within the finance team, focusing on managing and optimizing the accounts receivable process to ensure timely payments from customers. This position is designed for individuals looking to gain valuable experience in accounting and collections, with opportunities for growth as skills develop. The role is structured to provide a comprehensive understanding of accounts receivable tasks, including daily invoicing, payment collection, and customer account management. In this position, you will spend approximately 60% of your time on accounts receivable tasks, which include daily invoicing for shipments across multiple brands and locations, collecting payments, creating credit memos, and processing returns. You will also generate reports on accounts receivable status, maintain bookkeeping databases, conduct customer research, and reconcile accounts to ensure accuracy. The remaining 40% of your time will be dedicated to collections, where you will communicate with customers to request payments, develop payment plans, and resolve any disputes or inquiries related to invoices. This role is not only about managing financial transactions but also about building relationships with customers to facilitate timely payments. The ideal candidate will possess a friendly and empathetic personality while maintaining a dedication to accountability. The position requires an organized approach to work, a sense of urgency to meet deadlines, and a willingness to learn and grow within the company. This is an excellent opportunity for someone looking to establish a career in finance and accounting, with the potential for additional responsibilities as they progress.

Responsibilities

• Complete daily invoicing for all shipments across 6 brands and 3 locations.
• Collect payments from customers and record transactions in the system.
• Create credit memos and process returns upon approval.
• Generate reports on accounts receivable status.
• Maintain and update bookkeeping databases and spreadsheets.
• Conduct customer research and account reconciliation to ensure accuracy.
• Perform day-to-day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivable data.
• Prepare and send monthly statements to customers.
• Process credit requests from new customers.
• Reconcile the A/R ledger to ensure all payments are accounted for and properly posted.
• Communicate with customers via phone and email to request payment and arrange payment plans as necessary.
• Develop and maintain good working relationships with customers to facilitate timely payment.
• Research and resolve invoice disputes and other billing inquiries from customers.

Requirements

• Associate's degree in accounting.
• 1-2 years of accounting or collections experience.
• Previous internship experience is a plus.
• Friendly and empathetic personality with a dedication to holding customers accountable.
• Willingness to problem-solve different situations, whether with external or internal customers.
• Tenacity to push through difficult situations or customers.
• Organized approach to work with the ability to follow provided rules and guidelines.
• Sense of urgency and efficiency to complete assigned work by deadlines, balanced with patience to address customer concerns tactfully.
• Curiosity to learn, grow, and develop to take on additional responsibilities.

Nice-to-haves

• Previous internship experience in accounting or finance.