Accounts Receivable Associate

The Zidian Group - Boardman, OH

Full-time

Boardman, OH

About the position

The Accounts Receivable Associate position at The Zidian Group is a full-time role responsible for managing various accounts receivable functions. The primary responsibilities include entering all cash receipts, credit memos, and maintaining the accounts receivable aging for specific customers. The associate will be tasked with receiving incoming customer payments, entering cash receipts, and completing bank deposits. Effective communication with customers is essential, as the role involves reconciling customer accounts through verbal and written correspondence, including emails, letters, and faxes. In addition to these core responsibilities, the associate will research, verify, and analyze returns, proof of delivery, shortages, and allowances in collaboration with customer service, shipping, and sales representatives. The role also includes preparing credit memo analysis reports and customer statements, as well as handling vendor deductions. Accounting clerical duties such as making collection phone calls, sending out past due correspondence, and scanning documents into the workflow are also part of the job. The associate will assist with month-end and year-end closings and will be required to prepare various Excel reports as needed. Other duties may be assigned by the supervisor as necessary. The ideal candidate will have an Associate's degree and/or 2-3 years of experience in collections, with basic bookkeeping knowledge being a plus. Familiarity with credit and debit payments, general ledger codes, and bank and financial background checks is important. Experience with auto clearinghouse and EDI receivables in a retail and/or wholesale environment is preferred. Proficiency in Outlook, Microsoft Word, and Excel spreadsheets is required, with experience in Great Plains Dynamics Software being a plus. Excellent analytical, organizational, time management, customer service, and oral/written communication skills are essential for success in this fast-paced environment.

Responsibilities

• Maintain the accounts receivable aging for certain customers.
• Receive incoming customer payments and enter cash receipts.
• Complete bank deposits.
• Communicate with customers to reconcile accounts via email, letter, or fax.
• Research, verify, and analyze returns, proof of delivery, shortages, and allowances with customer service, shipping, and sales reps.
• Prepare credit memo analysis reports.
• Handle customer statements and vendor deductions.
• Perform accounting clerical duties such as making collections phone calls and sending out past due correspondence.
• Scan documents into workflow.
• Assist with month-end and year-end closings and prepare various Excel reports.
• Perform other necessary duties as assigned by the supervisor.

Requirements

• Associate's degree and/or 2-3 years experience in collections preferred.
• Basic bookkeeping knowledge is a plus.
• Familiarity with credit and debit payments and general ledger codes.
• Experience with bank and financial background checks.
• Knowledge of auto clearinghouse and EDI receivables in a retail and/or wholesale environment.
• Proficient with Outlook, Microsoft Word, and Excel spreadsheets.
• Experience with Great Plains Dynamics Software preferred.
• Excellent analytical, organizational, time management, customer service, and oral/written communication skills.
• Proven ability to work in a fast-paced environment and problem solve in a calm professional manner.

Nice-to-haves

• Experience in a retail and/or wholesale environment.
• Familiarity with food manufacturing processes.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance