Accounts Receivable Associate

$31,200 - $39,520/Yr

Aston Carter - Kansas City, MO

Full-time - Entry Level

Kansas City, MO

Administrative and Support Services

About the position

The Accounts Receivable Associate is responsible for identifying and collecting past due receivables by engaging with customer account personnel. This role involves investigating unpaid invoices, reconciling account balances, and coordinating with Account Management to facilitate payments. The position aims to follow established practices to limit terms and effectively collect accounts, ensuring compliance with company policies and regulatory requirements.

Responsibilities

• Reviews, analyzes, and identifies delinquent status of assigned account base to determine appropriate account assignments and collection efforts.
• Determines the seriousness, priority, and amount of assigned delinquencies; investigates causes and identifies corrective actions needed to resolve them.
• Contacts account management representatives to inform them about the status of negotiations and solicit their involvement.
• Reviews statements, invoices, reports, and other account information to assess financial stability and payment history of customers.
• Analyzes financial and credit information to determine if accounts can be sold on standard open terms or if restrictions are needed.
• Contacts customers to negotiate payment plans and advises them on their obligations.
• Establishes and recommends a financial direction and guides customers through the negotiated payment process.
• Manages customer requests for copies of invoices, proof of deliveries, and statements.
• Resolves customer disputes through collaboration with internal teams.
• Prepares communication to customers related to refunds, e-statements, and account reconciliations.
• Supports company initiatives and complies with regulatory requirements and company policies.
• Maintains positive communication and collaboration with employees, customers, contractors, and vendors.
• Monitors the success of service provided and ensures an excellent customer experience.
• Performs other assigned tasks to support the Credit & Collections Team.

Requirements

• 1+ years of accounts receivable, credit, and collections experience.
• Experience with pivot tables and VLOOKUPs.

Benefits

• Competitive pay of $15 - $19 per hour.
• Opportunity for contract-to-hire after 6 months.
• Work in a nice office setting in Kansas City, Missouri.