Accounts Receivable Billing and Closing Manager (WGFL2024-7381)

$45,000 - $65,000/Yr

RealManage - Winter Garden, FL

Full-time - Mid Level

Winter Garden, FL

1,001-5,000 employees

Real Estate

About the position

The Accounts Receivable Billing and Closing Manager is responsible for overseeing the accounts receivable processes for community association clients, ensuring timely and accurate billing and closing operations. This role involves direct interaction with property managers, community members, and various stakeholders to manage inquiries and processes effectively. The position requires a hands-on approach to service delivery, staff management, and process improvement, while also becoming a subject matter expert in the relevant technology platform.

Responsibilities

• Timely and accurate processing of daily work queues including coupons, statements, billing, and closings.
• Weekly reports on department service metrics and work queues.
• Service provider relationship management with respect to service provider billing and accounts receivable.
• Client and service provider satisfaction with the underlying department processes.
• New client integration planning and consultation.
• Recruiting, hiring, training, reviewing, and mentoring staff.
• Development, implementation, and maintenance of department and client community SOPs and internal controls.
• Troubleshooting and resolving escalated issues.
• Financial consultation with property managers, general managers, and community Board of Directors regarding billing and accounts receivable matters.
• Process improvement recommendations and implementation.
• Becoming a subject matter expert in the CiraConnect technology platform regarding accounts receivable services.

Requirements

• Accounting, finance, or general business degree from a 4-year accredited college/university.
• 5 years minimum experience as a consumer Accounts Receivable or Revenue Manager/Controller/Accounting Manager level or higher.
• Supervision of a billing, accounts receivable, or revenue department with a minimum of 5 employees.
• Proven experience in a high volume receivables operation.
• Strong understanding of internal control concepts and processes related to billing/accounts receivable payment processing.
• Real estate, property management, and/or outsourcing industry experience (2+ years of recent experience) is a plus.
• Hands-on experience with a mid to upper tier accounting software package.
• Exceptional computer skills (power user).
• Strong organizational and prioritization skills.
• Strong interpersonal/communication (written and verbal) skills.
• Ability to work efficiently in a dynamic, challenging, high change/growth environment.
• Ability to travel (5-10%).

Nice-to-haves

• Experience in the real estate or property management industry.
• Advanced knowledge of accounting software.

Benefits

• Health savings account
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Tuition reimbursement
• Paid time off
• Employee assistance program
• Vision insurance
• 401(k) matching
• Opportunities for advancement
• Life insurance