Accounts Receivable Billing and Closing Manager (WGFL2024-7381)

$45,000 - $65,000/Yr

RealManage - Plano, TX

Full-time - Mid Level

Plano, TX

1,001-5,000 employees

Real Estate

About the position

The Accounts Receivable Billing and Closing Manager is responsible for overseeing the accounts receivable processes for community association clients, ensuring timely and accurate billing and closing operations. This role involves direct interaction with property managers, community members, and various stakeholders to manage inquiries and processes effectively. The position requires a hands-on approach to client service and operational management, with a focus on improving processes and maintaining high levels of client satisfaction.

Responsibilities

• Timely and accurate processing of daily work queues including coupons, statements, billing and closings.
• Weekly reports on department service metrics and work queues.
• Service provider relationship management with respect to service provider billing / AR.
• Client and service provider satisfaction with the underlying department processes.
• New client integration planning and consultation.
• Recruiting, hiring, training, reviewing and mentoring staff.
• Development, implementation and maintenance of department and client community SOPs and internal controls.
• Trouble-shooting and resolving escalated issues.
• Financial consultation with property managers, general managers and community Board of Directors with respect to billing and AR matters.
• Process improvement recommendations and implementation.
• Becoming a subject matter expert in the CiraConnect technology platform with respect to accounts receivable services.

Requirements

• Accounting, finance or general business degree from a 4-year accredited college/university.
• 5 years minimum experience as a consumer Accounts Receivable or Revenue Manager / Controller / Accounting Manager level or higher.
• Supervision of a billing, accounts receivable or revenue department with a minimum of 5 employees.
• Proven experience in a high volume receivables operation.
• Strong understanding of internal control concepts and processes related to billing / AR payment processing.
• Real estate, property management and/or outsourcing industry experience (2+ years of recent experience) a plus.
• Hands-on experience with a mid to upper tier accounting software package.
• Exceptional computer skills (power user).
• Strong organizational and prioritization skills.
• Strong interpersonal/communication (written and verbal) skills.
• Ability to work efficiently in a dynamic, challenging, high change/growth environment.
• Ability to travel (5 -10%).

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Vision insurance
• Life insurance
• Education Reimbursement
• 11 paid Holidays