Accounts Receivable & Billing Specialist

$35,360 - $52,000/Yr

Kava Culture - Cape Coral, FL

Part-time - Mid Level

Cape Coral, FL

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

Kavanation Botanical Beverage Group is seeking an experienced Accounts Receivable & Billing Specialist to manage the accounts receivable function within the organization. This role is crucial for ensuring timely and accurate billing and collection of payments from customers. The ideal candidate will possess meticulous attention to detail, strong organizational skills, and effective communication abilities to interact with both internal teams and external customers. The Accounts Receivable (A/R) and Billing Specialist will be responsible for generating invoices based on sales orders, contracts, or other documentation, ensuring they are sent to customers through appropriate channels. The role also involves monitoring outstanding accounts receivable balances, following up with customers on past due invoices, resolving billing discrepancies, and negotiating payment terms when necessary. Additionally, the specialist will apply payments received from customers to their respective accounts, reconcile payments with invoices, and maintain records of collection efforts. This position requires generating regular reports on accounts receivable aging, collections activity, and billing performance, providing analysis and recommendations to improve cash flow and reduce outstanding balances. The specialist will serve as a point of contact for customer inquiries related to billing and accounts receivable, ensuring excellent customer service by responding promptly and professionally to inquiries and resolving issues in a timely manner. Furthermore, the role includes identifying opportunities to streamline billing and accounts receivable processes to enhance overall efficiency and effectiveness.

Responsibilities

• Generate invoices accurately and in a timely manner based on sales orders, contracts, or other documentation.
• Ensure invoices are sent to customers through appropriate channels (mail, email, etc.).
• Monitor and track outstanding accounts receivable balances.
• Follow up with customers on past due invoices, resolve billing discrepancies, and negotiate payment terms when necessary.
• Apply payments received from customers to their respective accounts in the accounting system.
• Reconcile payments with invoices and resolve any discrepancies.
• Contact customers with overdue balances to secure payment.
• Maintain records of collection efforts and escalate unresolved issues to management as needed.
• Reconcile accounts receivable sub-ledger with general ledger accounts to ensure accuracy and completeness of financial records.
• Generate regular reports on accounts receivable aging, collections activity, and billing performance.
• Provide analysis and recommendations to improve cash flow and reduce outstanding balances.
• Serve as a point of contact for customer inquiries related to billing and accounts receivable.
• Provide excellent customer service by responding promptly and professionally to inquiries and resolving issues in a timely manner.
• Identify opportunities to streamline billing and accounts receivable processes, improve efficiency, and enhance overall accuracy and effectiveness.

Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.
• Proven experience in accounts receivable, billing, or related financial role.
• Strong understanding of accounting principles and practices.
• Proficiency in accounting software and Microsoft Office Suite, particularly Excel.
• Excellent communication skills, both written and verbal.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Attention to detail and high level of accuracy.
• Problem-solving skills and ability to resolve issues independently.
• Experience with customer relationship management (CRM) software a plus.

Nice-to-haves

• Experience with MultiUnit Bookkeeping preferred.
• Willingness to learn new software programs and incorporate technology into workflow.