Accounts Receivable Billing

Scr - St. Cloud, MN

Full-time - Entry Level

St. Cloud, MN

Repair and Maintenance

About the position

St. Cloud Refrigeration (SCR) is seeking an Accounts Receivable Billing professional to join our team in St. Cloud, Minnesota. As a family-owned and operated business for over 60 years, SCR has established itself as the Midwest's leader in commercial refrigeration, HVAC, building automation, and food service design, installation, and maintenance. Our commitment to quality and customer satisfaction is paramount, and we believe that our employees are integral to our success. This position plays a crucial role in ensuring that our billing processes are handled efficiently and accurately, contributing to the overall satisfaction of our customers and the financial health of the company. In this role, you will be responsible for reviewing and billing service work orders in a timely and professional manner. This includes ensuring that all labor, parts, and miscellaneous items are accurately included in the invoices. You will prepare invoices according to customer requirements, which may involve email communication, online service input, and the necessary documentation. Additionally, you will be tasked with billing all Preventative Maintenance contracts accurately and proactively resolving any issues related to time tickets to ensure complete and accurate billings. You will also work closely with customers to address any issues they may have with invoices, pulling necessary documentation and discussing concerns with the service manager. Keeping up to date on billings will involve compiling and reviewing work order reports. Furthermore, you will set up customer and billing information with precision, process credit card transactions, and assist with the collections process for corporate customers. This position may also involve performing other duties as assigned by your supervisor, making it a dynamic role within our organization.

Responsibilities

• Review and bill service work orders timely, professionally, and accurately, ensuring all labor, parts, and miscellaneous items are included.
• Prepare invoices per customer requirements, including email, online service input, and required documentation as needed.
• Bill all Preventative Maintenance contracts accurately.
• Proactively resolve issues regarding time tickets to ensure accurate and complete billings.
• Work to resolve customer issues on invoices; pull documentation and discuss with service manager.
• Compile and review work order reports to keep up to date on billings.
• Set up customers and billing information with precision and accuracy.
• Process credit card transactions.
• Assist with collections process for corporate customers.
• Perform other duties as assigned by supervisor.

Requirements

• High School diploma or equivalent.
• 2-3 years of directly related experience, preferably in a construction environment.
• Strong written and verbal communication skills.
• Ability to work independently and resolve practical problems.
• Working knowledge of Microsoft Office suite.
• Excellent accuracy with strong attention to detail.
• Strong organizational and time management skills with the ability to multitask.

Nice-to-haves

• Experience in construction accounting or billing.

Benefits

• Health Insurance with company-match HSA
• Company-paid Dental, Life, and Short-term Disability insurance
• 401k/Profit sharing
• Vacation, Holiday, and Sick pay
• Being a valued & appreciated team member of a premier family-owned company