Accounts Receivable Business Office Manager Healthcare

$65,000 - $75,000/Yr

Apple Rehab Cromwell - Cromwell, CT

Full-time - Mid Level

Cromwell, CT

51-100 employees

Nursing and Residential Care Facilities

About the position

The Accounts Receivable Business Office Manager at Apple Rehab Cromwell is responsible for overseeing all accounts receivable functions in compliance with company policies and regulations. This role involves planning, organizing, and implementing processes to ensure high-quality service delivery while managing billing and collections in a skilled nursing environment. The position requires strong leadership, attention to detail, and the ability to collaborate effectively with various departments to enhance resident care and satisfaction.

Responsibilities

• Plan, organize, develop, and implement all accounts receivable functions in accordance with company policies and regulations.
• Participate in Department Head meetings and activities, leading by example and addressing concerns.
• Communicate and collaborate with all departments to improve service quality and resident care.
• Review new admission payers for eligibility and coordinate with care teams and families regarding coverage.
• Maintain accurate daily census and report to all departments.
• Monitor and oversee Medicaid renewal applications to ensure timely coverage.
• Organize, prepare, and submit all billings accurately and by deadlines.
• Monitor accounts receivable aging reports and follow up on past due accounts.
• Utilize corporate action steps for collection on past accounts and document actions taken.
• Open and process daily mail, ensuring all cash receipts are deposited and posted promptly.
• Track and monitor Medicare ADRs and CMA Appeal Requests for timely submission.
• Prepare and mail resident account statements as needed.
• Manage Resident's Trust Accounts and ensure compliance with financial regulations.

Requirements

• Completion of secondary education with the ability to read, perform mathematical calculations, and write legibly in English.
• 3-5 years of experience in long-term care billing and collections.
• Experience with Point Click Care or other EHR and Billing systems, RFMS, and electronic claims management systems.
• Knowledge of State Medicaid and Medicare law and third-party insurance.
• Strong attention to detail and ability to prioritize multiple tasks.
• Excellent communication skills and a positive attitude towards residents and staff.

Nice-to-haves

• Experience in a skilled nursing facility
• Leadership experience in a healthcare setting
• Familiarity with financial reporting and audits

Benefits

• Paid holidays
• Disability insurance
• Health insurance
• 401(k)
• Paid time off
• Employee assistance program
• Opportunities for advancement
• Life insurance