Accounts Receivable/Cash Application Specialist

Warson Group - Saint Louis, MO

Full-time - Entry Level

Remote - Saint Louis, MO

Merchant Wholesalers, Nondurable Goods

About the position

The Accounts Receivable/Cash Application Specialist at Warson Group Inc. is responsible for processing customer payments, managing collections, and collaborating with various teams to ensure accurate financial transactions. This role requires strong communication skills, attention to detail, and the ability to work in a hybrid environment, balancing in-office and remote work.

Responsibilities

• Conduct daily cash collection communications (phone, email, letters) on outstanding customer accounts.
• Post cash application daily and apply payments received from customers to accounts and open invoices.
• Process credit card payments and reconcile customer payments and invoices, investigating and resolving discrepancies.
• Post and reconcile customer adjustments in accordance with customer agreements and/or manager approval.
• Audit customer chargebacks, debit memos, coop, pricing discrepancies, and deductions.
• Back up team members by pulling credit card reports and deposits and applying them to website orders.
• Maintain an excel spreadsheet with supporting data for cash applications and collections.
• Communicate and collaborate with sales team leaders to resolve pricing, freight, and other customer issues.
• Monitor customer accounts to manage credit holds and assist in holding and releasing sales orders.
• Engage customers and coworkers in a pleasant and professional manner, ensuring timely follow-up on open items.

Requirements

• Bachelor's degree preferred.
• Cash application and/or collections experience preferred.
• Experience requiring significant attention to detail and above-average accuracy.
• Strong verbal and written communication skills, including business composition.
• Basic proficiency in MS Office and ERP systems (e.g., MAS, Net Suite, Oracle, SAP).
• Demonstrated ability to work successfully in a team environment.

Nice-to-haves

• Experience in positions requiring independent problem solving and the ability to multi-task.
• Working knowledge of standard office equipment.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance