Accounts Receivable Clerk/Collections

$31,200 - $35,360/Yr

Caribbean Property Management - Miami, FL

Full-time - Entry Level

Miami, FL

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

We are currently seeking a full-time Accounts Receivable/Collections Clerk for a Property Management Company located in the Tamiami Airport area of Miami, FL. This role is essential for maintaining the financial health of our organization by managing accounts receivable and ensuring timely collections. The ideal candidate will be reliable, a team player, and capable of representing our company in a pleasant, competent, and professional manner. The position requires strong organizational skills and the ability to multitask in a fast-paced environment. Candidates must be bilingual in English and Spanish to effectively communicate with our diverse clientele. The Accounts Receivable/Collections Clerk will perform various day-to-day office activities, including making deposits, importing and downloading payment files, and responding to unit owner inquiries via phone and email regarding their accounts. The role also involves communicating with Board Members about association delinquencies, sending collection notices to delinquent unit owners, and liaising with attorney offices regarding accounts in collections. Additionally, the clerk will be responsible for reconciling bank accounts, tracking customer account details for non-payment or delayed payments, and applying credits or charges as necessary. Attention to detail and punctuality are crucial for this position, as is the ability to communicate ideas and recommendations effectively. This position operates Monday to Friday from 8 A.M. to 5 P.M., requiring a commitment to a full-time schedule of 40 hours per week. The work environment is in-person, and the dress code is business casual/professional.

Responsibilities

• Perform all day-to-day office activities.
• Make deposits, import and download payment files.
• Respond to unit owner phone calls and emails regarding their account.
• Respond to Board Members regarding association delinquencies.
• Send collection notices to delinquent unit owners.
• Communicate with attorney offices regarding accounts in collections.
• Reconcile bank accounts.
• Keep track of customer account details for non-payment, delayed payments, and other irregularities.
• Research and respond to all accounts receivable inquiries in a prompt and professional manner.
• Apply credits or charges as necessary.
• Communicate with customers via phone, email, or mail.
• File necessary documents.

Requirements

• Bilingual in English and Spanish.
• Strong organizational skills.
• Ability to multitask in a fast-paced environment.
• Strong computer skills including Microsoft Outlook, Word, and Excel.
• Strong analytical and problem-solving skills.
• Ability to communicate ideas and recommendations effectively.
• Detail-oriented.
• Punctuality is a must.

Nice-to-haves

• Condo Manager experience is a plus.