Accounts Receivable Clerk (FT)

$39,520 - $39,520/Yr

Corporate Offices - La Quinta, CA

posted 2 months ago

Full-time - Entry Level
La Quinta, CA
101-250 employees
Professional, Scientific, and Technical Services

About the position

At Pyramid Global Hospitality, we prioritize our people, creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. As an Accounts Receivable Clerk, you will play a crucial role in ensuring the accurate and timely posting of receivable charges and payments to the correct ledger accounts. This position requires a proactive approach to customer service, as you will be responsible for responding to all customer billing inquiries in a courteous and timely manner. You will also review final statements with sales contracts for accuracy and assist the credit department in resolving outstanding balances by gathering the necessary documentation. The ideal candidate will possess strong communication skills, both verbal and written, and will be able to effectively deal with guest and team member concerns in a friendly and positive manner. You will need to demonstrate empathy and provide positive solutions to any issues that arise. Additionally, you should have a general knowledge of accounting operations and an aptitude for figures, as well as the ability to operate office machines such as calculators, copiers, and telephones. This position offers a tremendous opportunity for a driven individual to grow and learn within a world-class property. You will be part of a team that values personal development and strives to deliver outstanding service and memorable experiences for each guest. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality provides a collaborative work environment that encourages growth and success.

Responsibilities

  • Ensure posting of receivable charges and payments to the correct ledger accounts in a timely and accurate manner.
  • Respond to all customer billing inquiries in a timely and courteous manner.
  • Review all final statements with sales contracts for accuracy.
  • Assist the credit department in resolving outstanding balances by gathering appropriate backup needed.
  • Maintain an open line of communication between guests, team members, and management.
  • Effectively deal with guest and team member concerns in a friendly and positive manner.

Requirements

  • Finance and Accounts Receivable experience preferred.
  • Some work experience in a related field required.
  • Ability to access and accurately input information into a computer using various software programs (Excel and Word).
  • General knowledge of accounting operations and aptitude for figures.
  • Ability to operate office machines such as calculators, copiers, and telephones.
  • Ability to listen effectively and communicate clearly in English.

Nice-to-haves

  • Experience in customer service roles.
  • Familiarity with hospitality industry standards.

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Pet Insurance
  • 401(k) Retirement Plan
  • Paid Time Off
  • Paid Sick Time
  • Team Member Referral Program
  • Hotel Discounts
  • Employee Assistance Program
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