Accounts Receivable Clerk I

Robert Half - Wyomissing, PA

Full-time - Entry Level

Wyomissing, PA

Administrative and Support Services

About the position

We are seeking an Accounts Receivable Clerk I to join our team in Wyomissing, Pennsylvania. In this role, you will be tasked with ensuring accuracy in customer invoicing, maintaining customer records, and handling customer queries. This is a long-term contract position that requires strong communication skills, proficiency in third-party billing, and experience with transaction-based services. The Accounts Receivable Clerk I will play a crucial role in managing the financial transactions of our commercial customers, ensuring that all invoicing is completed accurately and on time, in accordance with contract agreements. You will be responsible for maintaining customer records and addressing any inquiries or discrepancies that may arise, thereby contributing to the overall efficiency of our accounts receivable operations. In this position, you will ensure the accurate and timely submission of invoices for large commercial customers on a daily, monthly, quarterly, and yearly basis. You will manage account billing reconciliations for customers and resolve any irregularities or inquiries in a timely manner. Additionally, you will maintain third-party billing portals and utilize them for invoice submissions. Effective communication with internal teams regarding customer account status is essential, as is the ability to develop and maintain strong relationships with commercial customers through regular contact regarding account status. You will also conduct monthly reconciliation reports to ensure all invoices have been submitted within the billing month and provide required documentation such as invoices and statements to customers or internal teams upon request. Maintaining a high level of customer service and efficiently handling customer inquiries will be key aspects of your role. You will utilize Microsoft Excel and Google Sheets for tracking and reporting purposes, and perform all tasks related to processing special handling invoices for commercial customers.

Responsibilities

• Ensure the accurate and timely submission of invoices for large commercial customers on a daily, monthly, quarterly, and yearly basis, in accordance with contract agreement terms.
• Manage account billing reconciliations for customers and resolve any irregularities or inquiries in a timely manner.
• Maintain third-party billing portals and utilize them for invoice submissions.
• Communicate effectively with internal teams regarding customer account status and work collaboratively to mitigate invoicing errors.
• Develop and maintain strong relationships with commercial customers through regular contact regarding account status.
• Conduct monthly reconciliation reports via tracking sheets to ensure all invoices have been submitted within the billing month.
• Provide required documentation such as invoices and statements to customers or internal teams upon request.
• Maintain a high level of customer service and handle customer inquiries efficiently.
• Utilize Microsoft Excel and Google Sheets for tracking and reporting purposes.
• Perform all tasks related to processing special handling invoices for commercial customers.

Requirements

• Demonstrated proficiency in Microsoft Excel and Google Sheets
• Experience in Accounts Receivable (AR), including invoicing, billing, and monthly reconciliation
• Familiarity with third party billing systems
• Strong customer service and communication skills, with a focus on effective communication with internal teams and customers
• Ability to manage customer accounts and ensure timely submission of payments
• Experience in preparing and maintaining documentation related to accounts receivable
• Proficiency in performing reconciliations and mitigating discrepancies
• Ability to maintain and update spreadsheets related to billing and accounts receivable
• Experience in interpreting and implementing agreements related to billing and accounts receivable
• Strong decision-making skills, with the ability to make sound judgments related to accounts receivable operations
• Ability to produce accurate quarterly reports related to accounts receivable
• Experience in using portals for the submission and processing of invoices and payments.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan