Accounts Receivable Clerk | Montage Palmetto Bluff

Montage Palmetto Bluff - Bluffton, SC

Full-time - Entry Level

Bluffton, SC

About the position

The Accounts Receivable Clerk at Montage International plays a crucial role in managing billing and payment collection for events and group functions. This position serves as the first point of contact for event planners and collaborates closely with the Sales and Conference Services team. The clerk supports the Credit Manager and Accounts Receivable Supervisor in various aspects of credit, collections, and billing, ensuring accuracy and high service levels for clients.

Responsibilities

• Validating and organizing all event charges and generating accurate and timely invoices.
• Researching and resolving missing or discrepant charges to ensure highest levels of billing accuracy.
• Reviewing and tracking all incoming payments via credit card, check, and wire transfer.
• Keeping an accurate record of event accounts and aging balances.
• Providing billing expertise, problem resolution, and outstanding service levels to clients, guests, members, and associates.
• Addressing and solving guest/client billing questions and issues.
• Securely handling client data and payment information according to company and industry standards pertaining to PCI compliance and accounting best practices.
• Attending regular pre-convention and bill review meetings with resort leadership and event planning contacts.
• Maintaining strong relationships and clear communication with resort Finance, Reservations, Sales, and Catering and Conference Services team members.

Requirements

• High School or equivalent education required.
• Previous experience in Hospitality preferred.
• Previous experience in Accounts Receivable preferred.
• Excellent organizational skills required.
• Strong written and verbal communication skills required.

Benefits

• Opportunities for career growth and advancement.
• Training programs for continuous learning.