Copart - Fairfield, CA
posted 4 months ago
The Seller - Accounts Receivable Clerk at Copart plays a crucial role in providing exceptional customer service to both internal and external customers. This position requires a thorough understanding of Copart's practices to enhance and facilitate a unique customer experience. The Accounts Receivable Clerk is responsible for applying seller payments to accounts, creating deposits, and scanning payment instruments to banking institutions. Additionally, the role involves researching payment instruments that may have missing memo information and updating vehicle notes in the system. The clerk will also be responsible for answering multi-line telephones in a professional manner and utilizing company resources to gather information and offer solutions that meet customer needs. This position demands the ability to read and interpret various reports and documents, and it may include other duties as assigned. In this fast-paced environment, the Accounts Receivable Clerk must effectively multitask, especially during hectic and stressful situations. The role is essential in maintaining the flow of financial transactions and ensuring that customer inquiries are handled promptly and efficiently. The ideal candidate will thrive in a dynamic workplace where teamwork and collaboration are valued, contributing to Copart's mission of leading the industry in innovation and customer service.