Accounts Receivable Clerk

Omni Hotels & Resorts - Atlanta, GA

Full-time

Atlanta, GA

Accommodation

About the position

The Accounts Receivable Clerk at Omni Atlanta Hotel at Centennial Park plays a vital role in the financial operations of the hotel. This position is responsible for compiling and billing group, individual, and member accounts under the guidance of the Accounting Manager. The ideal candidate will be highly organized and motivated, ensuring that cash flow is maintained effectively for the hotel. The role requires a keen attention to detail and the ability to manage multiple tasks efficiently in a fast-paced environment. As a key member of the Accounting team, the Accounts Receivable Clerk will engage in full cycle accounts receivable billing and City Ledger management. This includes verifying charges to folios and banquet event orders, as well as ensuring that all charges align with the group resume. The clerk will also be responsible for posting payments, balancing daily group folio charges, and performing guest folio reconciliations. Regular interaction with group contacts and attendance at pre-cons are essential components of this role, as is the ability to sort, file, and pull charges accurately. Timely posting of charges or credits is crucial, as is the preparation of final invoicing to be emailed to clients. The Accounts Receivable Clerk will also handle collection calls and emails for assigned groups and respond to billing inquiries via phone and email. This position not only supports the financial health of the hotel but also contributes to the overall guest experience by ensuring accurate and timely billing processes.

Responsibilities

• Full cycle AR billing and City Ledger management.
• Verify charges to folio and banquet event orders.
• Verify charges to the group resume.
• Post payments.
• Balance daily group folio charges.
• Perform guest folio reconciliation.
• Meet with group contacts and attend pre-cons.
• Sorting, filing and pulling of charges.
• Post charges or credits in a timely manner.
• Prepare final invoicing to be emailed to client.
• Collection calls and emails for groups assigned.
• Respond to phone and e-mail billing inquiries.

Requirements

• High School diploma or equivalent required.
• 1+ years of AR experience in a luxury or upscale hotel is strongly preferred.
• Strong customer service skills are required.
• Must have a working knowledge of a ten key calculator, computer, credit card authorization machine, telephone, fax and other office equipment.
• Demonstrated experience with Microsoft Office, including Excel is required.