Accounts Receivable Clerk

Alsco - New Castle, DE

Full-time - Entry Level

New Castle, DE

10,001+ employees

Personal and Laundry Services

About the position

Alsco Uniforms is seeking an Accounts Receivable Clerk who will report directly to the Office Manager. This role is crucial for the collection and maintenance of all charge accounts in accordance with company policy. The ideal candidate will possess excellent communication skills, enabling them to effectively resolve accounts receivable issues. The Accounts Receivable Clerk will be responsible for processing customer payments, monitoring customer accounts for non-payment, and providing regular updates to management regarding the status of account collections. This position requires a proactive approach to organizing a recovery system and initiating collection efforts, as well as completing monthly and quarterly closing statement processes and creating reports. Communication with customers will be a key aspect of the role, as the clerk will need to make payment arrangements on delinquent accounts and investigate customer inquiries in a timely manner. The role may also involve performing general office functions as needed.

Responsibilities

• Process customer payments according to company policy.
• Follow the branch collection strategy in monitoring customer accounts for non-payment, skipped invoices, and partial payments.
• Provide regular communication to management regarding the status of account collections.
• Organize a recovery system and initiate collection efforts.
• Complete monthly and quarterly closing statement processes and create reports.
• Communicate with customers via phone, e-mail, mail, or in person to make payment arrangements on delinquent accounts.
• Perform reference checks of all credit applications and report findings to management.
• Investigate and resolve customer inquiries in a timely manner.
• Submit accounts to management for bad debt write off.
• Fax or e-mail invoices to customers for payment.
• Perform other tasks as required.

Requirements

• Proficient with MS Office, with an emphasis on Excel spreadsheets summarizing aging/past due accounts.
• Excellent written and verbal communication skills in English, especially in telephone skills.
• Proven excellent interpersonal skills and ability to work successfully in a team environment.
• Great organizational and multi-tasking skills; detail oriented.
• Show successful experience in the ability to enthusiastically press into action collection efforts.
• Demonstrate a good understanding of general business operating procedures and be proficient in data entry.
• Some business or similar experience.

Benefits

• 401K Plan with Company Match
• Medical, Dental, Vision, FSA/HSA
• Life Insurance
• Disability Insurance
• Vacation
• Sick Time
• Holidays
• Choice of Global Cash Card or Direct Deposit
• Career Advancement
• Learning & Development Opportunities
• Inclusive and Diverse Team Environment