Accounts Receivable Clerk

NEMT { Non Emergency Medical Transportation} - Montclair, CA

Full-time

Montclair, CA

About the position

The Accounts Receivable Clerk position at our Non-Emergency Medical Transportation (NEMT) company is a vital role that involves managing and maintaining all aspects of accounts receivable. This includes invoicing, collections, and reconciliations to ensure that our financial records are accurate and up-to-date. The successful candidate will be responsible for monitoring customer accounts, following up on outstanding balances, and ensuring that all financial transactions are processed efficiently. In this role, you will receive and review all new orders entry requests, processing them into our accounting software. You will also be tasked with processing billing requests and creating invoices for both time and material services provided. Customer service is a key component of this position, as you will be receiving incoming phone calls and transferring them appropriately, as well as addressing any inquiries from customers regarding invoicing questions. Additionally, you will process credit card payments using Square for customers who wish to pay by credit card, enter customer payments, and complete lien releases when necessary. A critical part of your responsibilities will include reviewing the accounts receivable aging on a weekly basis and collecting on past due invoices. This position requires a detail-oriented individual who can manage multiple tasks while providing excellent customer service and maintaining accurate financial records.

Responsibilities

• Manage and maintain all aspects of accounts receivable, including invoicing, collections, and reconciliations.
• Monitor customer accounts and follow up on outstanding balances.
• Receive and review all new orders entry requests, and process them into the accounting software.
• Process billing requests and create invoices for both time and material.
• Receive incoming phone calls and transfer appropriately.
• Provide customer service to customers inquiring about invoicing questions.
• Process credit cards using Square for customers requesting to pay by credit card.
• Enter customer payments and complete lien releases when necessary.
• Review accounts receivable aging on a weekly basis and collect on past due invoices.

Requirements

• High School Diploma or GED required.
• Excellent customer service skills.
• Computer proficiency in MS Office, particularly Microsoft Excel and QuickBooks.
• 4 years of accounting experience required.
• 4 years of experience with QuickBooks required.