Accounts Receivable Collections Analyst

Onedigital - Atlanta, GA

Full-time - Entry Level

Atlanta, GA

About the position

The Accounts Receivable Collections Analyst at OneDigital is responsible for managing accounts receivable estimates, supporting collection efforts for the employee benefits business, and assisting with month-end close tasks. This role emphasizes a people-first culture, aiming to help employees thrive while contributing to the company's mission of making a positive impact.

Responsibilities

• Prepare accounts receivable estimates.
• Support collection efforts for the employee benefits business.
• Assist with month-end close tasks.
• Review commission history to reconcile payment and billing dates.
• Identify and troubleshoot potential billing challenges to assist in timely and accurate collection of outstanding receivables.
• Audit books of business under management to ensure all cases are receiving commissions.
• Document payment cycles, billing cycles, and error reports for revenue tracking and account maintenance.
• Handle inquiries from acquisition, partnerships, or internal producers and brokers.
• Routinely run administrative reports and analyze for inconsistencies.
• Identify discrepancies from reports and communicate with the appropriate internal department.
• Communicate with the Broker Transfer and Commission Teams for reconciliation of accounts.
• Conduct ad hoc reporting and special projects as assigned by management.

Requirements

• Bachelor's degree in Accounting, Finance, or related area.
• 1-3 years of experience in a similar financial position.
• Expert level of proficiency with Microsoft Excel.
• Experience with Microsoft Office D365 preferred.
• Strong analytic skills, attention to detail, accuracy, and follow-through.
• Demonstrated ability to identify issues in payment trends and analyze issues to determine appropriate solutions.
• Excellent verbal and written communication skills.
• Strong customer service skills.
• Ability to multi-task and thrive in a fast-paced environment.

Benefits

• Health insurance
• Paid time off
• Variable compensation based on performance
• Commission and/or annual bonus based on individual and company performance
• Retirement benefits
• Learning and development programs
• Reimbursement of job-related expenses
• Employee perks and discounts