Globus Medical - Audubon, PA
posted 16 days ago
About the position
At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible. Position Summary: The AR Collections Specialist will work to identify and contact our customers (hospitals) to collect overdue and aging accounts receivable. This position will develop a positive relationship with our customers to collect receivables according to the agreed-upon payment terms, as well as to resolve discrepancies on POs in order to bill the customer and obtain full payment. The Collections Specialist will make managers aware of any problems affecting their relationship with the customers, and he or she will work with the Accounts Receivable Processing team to maintain department standards for Days Sales Outstanding (DSO), aged receivables, and PO collection.
Responsibilities
- Promptly identifies and contacts customers to collect overdue invoices
- Develops positive relationships with customers
- Analyzes and resolves administrative errors that are delaying invoicing or payments
- Collects PO's from sales reps and hospitals to invoice the customer timely
- Maintains department standards for days sales outstanding, aged receivables, and PO's
- Documents collection activities and maintains organized records; filing is required as needed
- Participates in special projects as assigned
- Adheres to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies
- Ensures Compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role
- Represents the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties
Requirements
- Three to five years of collections experience
- Ability to handle high volume data entry
- Outstanding organizational skills; detail oriented
- Excellent communication and interpersonal skills
- Positive attitude and customer focused
- Ability to work in fast paced environment; Multi-tasking abilities required for successful job completion
- Working knowledge of MS Office; MS Excel skill strongly preferred
