Accounts Receivable Coordinator and Office Administrator

$41,600 - $41,600/Yr

Flagstone Roofing And Exteriors - Austin, TX

Full-time - Mid Level

Austin, TX

Repair and Maintenance

About the position

The Accounts Receivable Coordinator and Office Administrator at Flagstone Roofing & Exteriors is responsible for managing advanced collections efforts while providing essential administrative support to ensure smooth office operations. This role involves overseeing the collections process for overdue accounts, handling daily administrative tasks, and maintaining effective communication with clients regarding payments.

Responsibilities

• Assist with daily administrative tasks to ensure smooth office operations.
• Order and manage office supplies to keep the office fully stocked.
• Sort and organize incoming and outgoing mail.
• Run GAF proposals for roofing projects and ensure proper documentation.
• Manage financing documentation and coordination for project files.
• Occasionally pick up checks from clients using a personal vehicle.
• Track overdue accounts and manage the AR Collections Tracker.
• Contact clients via email or phone to collect outstanding payments and address any concerns.
• Facilitate payment plan agreements with homeowners and ensure proper setup of payment schedules.
• Maintain detailed records of collection efforts and update systems such as Rooflink and the AR Collections Tracker.

Requirements

• 2+ years of experience in collections, administration, or accounts receivable.
• Proficiency with office software, accounting tools (QuickBooks), and CRM systems (Rooflink).
• Strong organizational and multitasking abilities.
• Excellent communication skills, both verbal and written.
• Ability to handle escalated collections situations with professionalism.
• Knowledge of Texas lien laws and credit reporting is preferred.

Nice-to-haves

• Experience with QuickBooks and collections processes preferred.
• Ability to manage general office tasks efficiently.

Benefits

• Paid time off
• Opportunities for professional development