Accounts Receivable Coordinator (Business to Business)

$34,112 - $34,112/Yr

Enterprise Rent-A-Car - Saint Louis, MO

Full-time - Entry Level

Remote - Saint Louis, MO

10,001+ employees

Rental and Leasing Services

About the position

The Accounts Receivable Coordinator position at Enterprise is a vital role focused on managing business accounts with outstanding balances. The primary responsibility of this position is to prioritize assigned corporate accounts and initiate daily communication with these accounts, particularly those with balances that are past due by thirty (30) days. The coordinator will engage in follow-up calls to address outstanding balances and resolve any disputed items. This process involves utilizing various methods of correspondence, conducting thorough research, and collaborating with other internal teams to maximize revenue potential. The ideal candidate for this role will possess strong analytical, communication, and organizational skills, as the position requires a background in collections or customer service. This role is based in St. Louis, MO, and offers a flexible work arrangement that combines both home and in-office training. The working hours are structured from Monday to Friday, allowing for a flexible 8-hour workday between the hours of 7:00 AM and 6:00 PM. The company emphasizes a supportive work environment and offers a robust benefits package, which includes competitive compensation, health insurance, paid time off, and a 401(k) retirement plan with company matching and profit sharing. As a family-owned business with a commitment to community service, Enterprise values the contributions of its employees and provides opportunities for professional growth and development.

Responsibilities

• Contact accounts as needed to collect and follow up on past due balances.
• Request payment for assigned accounts via e-mail, phone or voicemail.
• Maintain clear and concise notes listing accurate information given; documented in PeopleSoft, Odyssey or other databases as required.
• Contact management and sales prior to sending memo notifying accounts of credit suspension.
• Research and resolve disputed rentals, including prepare appropriate adjustment requests and follow up with customer on disputes within thirty (30) days.
• Report issues concerning payment of accounts to Supervisor.
• Request and send reprints (paper or electronic) of invoices, statements, and vouchers to accounts as needed.
• Maintain all aging balances within percentage requirements determined by management.
• Attend weekly collection meetings; provide account status and documentation to the Supervisor to ensure collection goals are met, discuss workload and promote teamwork between AR personnel.
• Perform additional analysis and reporting as requested by management.
• Assist Supervisor or Manager with any tasks or duties as requested.
• Maintain a regular and reliable level of attendance and punctuality.
• Perform miscellaneous job-related duties as assigned.

Requirements

• Must be at least 18 years old.
• High school diploma or equivalent required; college degree preferred.
• Must have 1 year of Accounts Receivable, Business to Business collections and/or customer service experience using a computer on a daily basis required.
• PeopleSoft Financials experience is a plus.
• Must have Intermediate Microsoft Excel skills required.
• Must be willing to accept starting pay of $16.40/hour.
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• For flexible or work from home positions, reliable high-speed Internet connection and dedicated workspace are required.
• Must live within a 2-hour commutable distance to St. Louis, MO.

Nice-to-haves

• Ability to communicate effectively with the AR staff in addition to the sales team and other internal departments.
• Set priorities and organize workload to ensure optimum efficiency and to analyze and resolve account discrepancies.
• Customer service experience is a plus.
• Bilingual is a plus.

Benefits

• Competitive Compensation - This position offers targeted 1st year annual compensation of $34,112 with an average 40 hour work week.
• Paid Time Off, starting with 12 days off per year.
• Health, Dental, Vision insurance; Life Insurance; Prescription coverage.
• Employee discounts on car rentals, car purchases and much more!
• 401(k) retirement plan with company match and profit sharing.