Accounts Receivable Coordinator (Business to Business)

$34,112 - $34,112/Yr

Enterprise Mobility - St. Louis, MO

Full-time - Entry Level

Remote - St. Louis, MO

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The Accounts Receivable Coordinator at Enterprise Mobility plays a crucial role in managing business accounts with outstanding balances. This position is primarily focused on contacting corporate accounts that have balances overdue by more than thirty days. The coordinator will engage in daily communication with these accounts, utilizing various methods such as phone calls, emails, and voicemails to request payments and resolve any disputes. The role requires a proactive approach to follow up on outstanding balances and to ensure that all communications are documented accurately in the company's systems, such as PeopleSoft and Odyssey. In addition to managing collections, the Accounts Receivable Coordinator will also be responsible for maintaining clear and concise notes regarding account statuses and any communications made. This includes preparing adjustment requests for disputed rentals and following up with customers to resolve these disputes within a specified timeframe. The coordinator will work closely with management and sales teams to address any issues related to credit suspensions and will participate in weekly collection meetings to discuss account statuses and promote teamwork among accounts receivable personnel. The ideal candidate for this position will possess strong analytical, communication, and organizational skills, as well as a background in collections or customer service. The role offers a flexible work arrangement, combining both in-office and remote work, with a standard workweek from Monday to Friday. The company emphasizes the importance of attendance and punctuality, as well as the ability to perform miscellaneous job-related duties as assigned.

Responsibilities

• Contact accounts as needed to collect and follow up on past due balances.
• Request payment for assigned accounts via e-mail, phone or voicemail.
• Maintain clear and concise notes listing accurate information given; documented in PeopleSoft, Odyssey or other databases as required.
• Contact management and sales prior to sending memo notifying accounts of credit suspension.
• Research and resolve disputed rentals, including prepare appropriate adjustment requests and follow up with customer on disputes within thirty (30) days.
• Report issues concerning payment of accounts to Supervisor.
• Request and send reprints (paper or electronic) of invoices, statements, and vouchers to accounts as needed.
• Maintain all aging balances within percentage requirements determined by management.
• Attend weekly collection meetings; provide account status and documentation to the Supervisor to ensure collection goals are met, discuss workload and promote teamwork between AR personnel.
• Perform additional analysis and reporting as requested by management.
• Assist Supervisor or Manager with any tasks or duties as requested.
• Maintain a regular and reliable level of attendance and punctuality.
• Perform miscellaneous job-related duties as assigned.

Requirements

• Must be at least 18 years old.
• High school diploma or equivalent required; college degree preferred.
• Must have 1 year Account Receivable, Business to Business collections and/or customer service experience using a computer on a daily basis required.
• PeopleSoft Financials experience a plus.
• Must have Intermediate Microsoft Excel skills required.
• Must be willing to accept starting pay of $16.40/hour.
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• For flexible or work from home positions, reliable high speed Internet connection and dedicated work space are required.
• Must live within a 2 hour commutable distance to St. Louis, MO.

Nice-to-haves

• Ability to communicate effectively with the AR staff in addition to the sales team and other internal departments.
• Set priorities and organize workload to ensure optimum efficiency and to analyze and resolve account discrepancies.
• Customer service experience is a plus.
• Bilingual is a plus.

Benefits

• Competitive Compensation - This position offers targeted 1st year annual compensation of $34,112 with an average 40 hour work week.
• Paid Time Off, starting with 12 days off per year.
• Health, Dental, Vision insurance; Life Insurance; Prescription coverage.
• Employee discounts on car rentals, car purchases and much more!
• 401(k) retirement plan with company match and profit sharing.