Accounts Receivable Coordinator - OKC

Nintex - Oklahoma City, OK

Full-time - Mid Level

Oklahoma City, OK

Professional, Scientific, and Technical Services

About the position

The Accounts Receivable Coordinator at Nintex is responsible for managing the collection of outstanding accounts receivable, ensuring accurate invoicing, and resolving customer billing issues. This role requires effective communication with clients and internal teams to provide exceptional customer service and reduce accounts receivable delinquency. The position involves various tasks including invoicing, processing payments, and generating financial reports, all aimed at maintaining a smooth accounts receivable process.

Responsibilities

• Collect on outstanding accounts receivable by communicating with clients to resolve issues.
• Produce accurate invoices for software sales and related services.
• Review supporting contract/sales order documentation for completeness and accuracy.
• Research and resolve omissions and inaccuracies in billing information.
• Perform electronic invoicing through various channels (e.g., e-mail, web portals).
• Respond to internal and external invoicing inquiries.
• Process customer credit card transactions.
• Update and maintain customer information, including billing contact details.
• Generate and issue customer credit memos.
• Prepare daily cash deposits and fill out cash control sheet daily.
• Enter finalized cash receipts and update accounts receivable ledger by customer.
• File check stubs and bank receipts.
• Research and process charge backs, returns, and bad checks.
• Answer and initiate accounts receivable phone inquiries and follow up as needed.
• Interact with sales department and external customers to resolve outstanding collection issues.
• Provide monthly financial and management reports.
• Assist with related special projects as required.

Requirements

• Mid-level experience in accounts receivable or related field.
• Strong communication skills, both verbal and written.
• Excellent time management and organizational skills.
• Customer-focused approach to service delivery.
• Ability to work autonomously and be a self-starter.
• Attention to detail and commitment to quality.
• Flexibility to adapt to changing situations and processes.
• Knowledge of relevant legislation and compliance requirements.
• Strong problem-solving skills and logical thinking.

Nice-to-haves

• Experience with invoicing software and electronic payment processing.
• Familiarity with financial reporting and management tools.

Benefits

• Paid parental leave
• Flexible paid time off policy
• Employee wellness programs and counseling resources
• Meaningful peer recognition and awards
• Invention/patenting assistance
• Community impact, paid volunteer time, and opportunities
• Intercultural learning and celebration
• Multiple tools for learning and growth