Dvl Group - Salt Lake City, UT

posted about 2 months ago

Full-time - Entry Level
Salt Lake City, UT
Specialty Trade Contractors

About the position

The Accounts Receivable Coordinator is a vital role within the DVL Group, Inc., responsible for managing cash application processes and collaborating closely with both the Accounting Team and Sales Department. This position involves handling customer contracts, resolving account discrepancies, and overseeing accounts receivable collections. The role is designed for a hybrid work environment, where employees are expected to work in the office three out of five days a week. DVL Group has been recognized as a nationally certified Great Place To Work since 2018, emphasizing a positive workplace culture and employee satisfaction. In this position, the Accounts Receivable Coordinator will be tasked with a variety of responsibilities that include maintaining accurate records of customer payments and transactions related to accounts receivable. The coordinator will also be responsible for sending invoices and statements to customers as needed, executing credit checks for new customers, and managing customer setups. Additionally, the role requires the execution of lien waivers, determining amounts to be written off, and communicating with collection companies to ensure timely collections. The coordinator will monitor the accounts receivable email inbox to address any issues, such as forwarding purchase orders to the correct parties, providing requested statements, and updating customer accounts. They will also handle customer credit card processing, resolve billing issues, and maintain up-to-date information in customer accounts. The role requires excellent organizational skills and attention to detail, as well as the ability to work independently in a fast-paced environment. The Accounts Receivable Coordinator will also be responsible for sending tax-related questions to the in-house tax lead, ensuring compliance and accuracy in all financial dealings.

Responsibilities

  • Responsible for assigned customer Accounts Receivable collections
  • Notation of all collection efforts in the current accounting system
  • Prepare, post, verify, and record customer payments and transactions related to AR
  • Send invoices and/or statements to customers when required
  • Execute credit checks for all offices and set up new customers
  • Manage customer setups including assisting in completing customer forms
  • Executing the release of lien waivers
  • Determine amounts to be written off and notify the appropriate contact to write-off
  • Communicate with collection companies
  • Identify when refunds are required and appropriately gather information for refund process
  • Follow escalation policy when amounts are past due
  • Responsible for accessing portals for certain clients to determine pay date
  • Monitor AR email inbox and resolve any issues, address any issues, e.g., forward Purchase Orders to correct party, provide requested statements, address new customer set up requests, update customer accounts
  • Responsible for customer credit card processing
  • Resolve billing issues with relevant department
  • Process credit card payments received
  • Resolve billing and customer credit issues with relevant department
  • Send statements to salespeople/customers showing amounts due
  • Update Credit Applications when needed with management approval and distribute to coordinators and sales staff
  • Maintain up to date information in customer accounts
  • Send all tax related questions to in-house tax lead

Requirements

  • Associate or Bachelor's degree in Accounting or similar degree
  • At least 3 years of recent and relevant accounting experience
  • Proficient in Microsoft Office Suite, especially Excel and accounting software programs
  • Excellent customer service skills
  • Professional phone etiquette
  • Excellent verbal and written communication skills
  • Ability to operate related office equipment, such as a computer and copier
  • Ability to work independently and in a fast-paced environment
  • Ability to anticipate work needs and interact professionally with customers and coworkers
  • Excellent organizational skills and attention to detail
  • If not licensed, able to obtain notary license on commencement of position

Nice-to-haves

  • Mathematical Skills
  • Customer Orientation
  • Problem Solving
  • Productivity
  • Teamwork
  • Interpersonal Skills

Benefits

  • 401(k) matching
  • AD&D insurance
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee stock ownership plan
  • Flexible spending account
  • Medical & Prescription Drug
  • 15 Paid Time Off days
  • Volunteer Paid Time Off
  • 10 Holidays per calendar year
  • FREE Short & Long-Term Disability
  • FREE Basic Life/AD&D
  • Voluntary Supplemental Life insurance
  • Tuition Reimbursement
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