Accounts Receivable Coordinator

Stephens College - Columbia, MO

Full-time - Mid Level

Columbia, MO

Educational Services

About the position

The Accounts Receivable Coordinator at Stephens College serves as a vital point of contact for the Accounting Office, providing exceptional customer service to students, faculty, staff, and external stakeholders. This role involves compiling, classifying, recording, verifying, and maintaining data related to student accounts and accounts receivable records. The coordinator will manage inquiries related to accounts receivable, ensuring that all communications are handled efficiently and effectively. This position requires a strong focus on customer service, as the coordinator will be the primary contact for various accounts receivable inquiries, including those from the Children's School and other related entities. In addition to managing inquiries, the Accounts Receivable Coordinator will process monthly billing and tuition statements, actively managing changes to student accounts. This includes advising customers and students on account inquiries and directing them to the appropriate office when necessary. The coordinator will also monitor credit balances, process refunds, and prepare various invoices for faculty, staff, and other programs. Furthermore, the role involves monitoring accounts for collections, processing payments, and ensuring that all enrollees in payment plans are making appropriate payments. The coordinator will also be responsible for maintaining financial holds as needed and coordinating with the Financial Aid office regarding specific calculations related to withdrawals. The position requires a high level of organization and attention to detail, as the coordinator will be responsible for various financial records and transactions, including monthly bank reconciliations and cash verification as part of daily closing procedures. The role may also involve supervising student workers and performing other duties as assigned by the Director of Accounting. Overall, the Accounts Receivable Coordinator plays a crucial role in maintaining the financial integrity of student accounts and ensuring a smooth operational flow within the Accounting Office.

Responsibilities

• Serve as the primary Accounting Office contact for student, children's school, and other Accounts Receivable inquiries and manage the main Accounting Office phone line.
• Act as the primary back-up for the Accounting Assistant duties at the cashier window.
• Supervise student worker(s) in Accounts Receivable and Student Accounts.
• Process monthly billing and tuition statements and actively manage changes to student accounts.
• Advise customers/students with account inquiries and direct them to the appropriate office when necessary.
• Weekly monitor credit balances in PowerCampus and process refunds on student accounts.
• Prepare Faculty/Staff, Children's School, COBRA, Vocational Rehab, 529, and other invoicing.
• Record monthly UAS Remittances (Perkins) and maintain historical Perkins Loans data.
• Monitor Federal Funds/Stafford accounts, perform G5 draws/returns, and record activity.
• Coordinate with Financial Aid regarding R2T4 calculations for withdrawals.
• Monitor and approve or disapprove release of transcripts.
• Monitor accounts for collections and process payments.
• Monitor Nelnet enrollees to ensure all enrollees are making appropriate payments; actively update PowerCampus payment plan enrollment flags, maintain financial holds as needed.
• Monitor Children's School, Faculty Staff, and COBRA balances (monthly) to ensure all are current and take appropriate action as necessary.
• Monitor and coordinate with holders of stale checks (monthly) to ensure they are resolved timely.
• Count cash and verify daily reconciliation as a part of the daily closing procedures.
• Coordinate with the Director of Accounting to record certain transactions related to the monthly bank reconciliation process.
• Perform other duties as assigned.

Requirements

• Associate degree or equivalent accounts receivable/office experience.
• Knowledge of Microsoft Excel, Outlook, and Word.
• Excellent written and oral communications skills.
• Strong analytical skills with great attention to detail.
• Strong organizational and interpersonal skills.
• Great Plains or similar accounting software experience preferred.
• 1-3 years higher education or non-profit experience preferred.

Nice-to-haves

• Experience with Microsoft Dynamics GP accounting software.

Benefits

• Health insurance
• Employee assistance program
• Supplemental Retirement Annuity
• Faculty/Staff Grants
• Tuition waivers
• Tuition paid undergraduate classes for dependents