Accounts Receivable Coordinator

$52,000 - $55,000/Yr

Ultimate Resort Vacations - Weston, FL

Full-time - Entry Level

Weston, FL

Accommodation

About the position

The Accounts Receivable Coordinator at Ultimate Resort Vacations is responsible for managing the collection of outstanding guest bills, ensuring accurate financial reporting, and maintaining guest billing integrity for a group of luxury hotels and resorts. This role involves collaboration with various departments to resolve payment discrepancies and assist the accounting team with daily tasks.

Responsibilities

• Generate accurate guest invoices based on room charges, food and beverage orders, and other ancillary services.
• Receive and accurately post guest payments from various sources including cash, credit cards, checks, and electronic transfers.
• Regularly reconcile guest accounts by verifying charges against the hotel property management system (PMS) and resolving any discrepancies.
• Contact guests with outstanding balances to remind them of payment due dates and initiate collection efforts for overdue accounts.
• Monitor accounts receivable aging reports to identify potential issues and prioritize collection efforts on past-due accounts.
• Review and maintain guest credit limits according to established policies.
• Respond to guest inquiries regarding their accounts in a professional and timely manner.
• Prepare and distribute regular accounts receivable reports to management, including summaries of outstanding balances, collection trends, and key metrics.

Requirements

• Strong understanding of basic accounting principles, including debits, credits, and journal entries.
• Experience with a hotel property management system (PMS) to accurately access and update guest information and billing details; Opera experience is a plus.
• The ability to effectively communicate with guests, front desk staff, and other departments regarding billing issues and collection efforts.
• High level of accuracy in data entry and recordkeeping to ensure financial integrity.
• Proficiency in Microsoft Excel to create and analyze financial reports.
• Previous experience in a hotel accounts receivable role preferred.
• Basic understanding of hospitality operations and guest billing procedures.
• At least 1-year general accounting experience.
• Knowledge of SAP ERP preferred, but not required.
• Strong understanding of financial concepts and principles.
• Proficiency in accounting software.
• Excellent attention to detail and organizational skills.
• Strong analytical and problem-solving abilities.
• Ability to work as part of a team.
• Effective communication skills, both written and verbal.

Nice-to-haves

• Knowledge of SAP ERP preferred, but not required.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid jury duty
• Paid time off
• Vision insurance