Atlas Van Lines - Evansville, IN

posted 2 months ago

Full-time - Entry Level
Evansville, IN
Truck Transportation

About the position

Atlas Van Lines is seeking an enthusiastic individual to join the Credit and Collections Team as an Accounts Receivable Coordinator. In this role, you will be responsible for ensuring the accurate application of cash receipts, credits, and debits, while managing inquiries and resolving issues from internal departments and agents. Your primary focus will be on processing customer refunds, investigating discrepancies, and ensuring timely payment to agents. You will also play a crucial role in improving operational efficiency through the development of standardized procedures and continuous training initiatives. As an Accounts Receivable Coordinator, you will ensure that cash receipts, credits, and debits are applied properly in our finance system. You will be responsible for examining and working inquiries from internal departments and agents, resolving any related issues that arise. Additionally, you will set up and issue refunds to customers and commission refunds, while also researching and resolving errors made by billing, agents, finance department, or the system. Timely return of money paid to agents is also a key responsibility. Your role will involve developing standardized procedures and improving efficiencies for the Accounts Receivable and Collections department through continuous training. You will assist management with testing the yearly finance system, analyzing accounts and statements, or any additional projects that management may assign. Furthermore, you will handle higher-level specialty accounts and assist the Collection department by entering credits and debits into the finance system and managing collections on government/409 shipments. Other duties may be assigned as necessary.

Responsibilities

  • Ensuring cash receipts, credits, and debits are applied properly in our finance system.
  • Examining and working inquiries from internal departments and agents and resolving any related issues.
  • Setting up and issuing refunds to customers and commission refunds and reports.
  • Researching and resolving errors made by billing, agents, finance department, or system.
  • Ensuring the money paid to agents is returned on a timely basis.
  • Developing standardized procedures and improved efficiencies for the Accounts Receivable and Collections department through continuous training.
  • Assisting management with testing the yearly finance system, analyzing accounts/statements, or additional projects that management may assign.
  • Handling higher-level specialty accounts.
  • Assisting the Collection department by entering credits/debits into the finance system and handling collections on government/409 shipments.

Requirements

  • High school diploma/GED or equivalent.
  • 2-4 years of experience in accounting, accounts receivable, financial operations or related field, and/or equivalent combination of both education and experience are required.
  • General collection or customer service experience is preferred.
  • Proficiency in financial software systems and Microsoft Office Suite, particularly Excel.

Nice-to-haves

  • Experience in financial operations or related field.
  • Familiarity with customer service practices.

Benefits

  • Medical, dental, and vision for employees and dependents.
  • Employee assistance programs focused on mental health.
  • Access to a licensed therapist 24/7.
  • Wellness programs with employee perks.
  • Onsite Fitness Center and Medical Clinic.
  • Generous 401(k) matching retirement plans.
  • Pre-tax savings plans, HSA & FSA.
  • Tuition assistance.
  • Paid time off including vacation, sick leave, parental leave, holidays, and disability leave.
  • Flexible working environment and schedule.
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