On Target Staffing - Florence Township, NJ

posted about 2 months ago

Full-time - Entry Level
Florence Township, NJ
Administrative and Support Services

About the position

The Accounts Receivable - Credit & Collections Representative position at On Target Staffing LLC is a full-time role focused on managing customer accounts and ensuring timely payments. The representative will handle daily incoming and outgoing customer calls, which are essential for maintaining strong customer relationships and high levels of customer satisfaction. This role requires the ability to manage wholesale and school route customer accounts effectively, addressing any issues that may arise and resolving them promptly. The representative will also be responsible for performing various other duties as assigned, contributing to the overall efficiency of the accounts receivable process. In this position, the representative will need to demonstrate exceptional organizational skills and the ability to multi-task in a fast-paced environment. Excellent phone etiquette is crucial, as the representative will be the primary point of contact for customers. Attention to detail, a focus on action and processes, and a customer-centric approach are essential traits for success in this role. The representative will be expected to learn quickly and confidently navigate the responsibilities associated with accounts receivable and collections.

Responsibilities

  • Handle daily, routine incoming and outgoing customer calls
  • Build and maintain strong customer relationships and maintain high customer satisfaction
  • Manage wholesale and school route customer accounts to ensure timely payment
  • Resolve customer and account issues as they arise
  • Perform other duties as assigned

Requirements

  • Extremely organized
  • Must be able to multi-task
  • Excellent phone etiquette
  • Detail, action and process oriented
  • Customer focused
  • Quick learner
  • Confident

Nice-to-haves

  • Microsoft Excel: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Benefits

  • Health insurance
  • Dental insurance
  • 401(k)
  • Paid time off
  • Vision insurance
  • Life insurance
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