Accounts Receivable & Front Office Coordinator

Young Harris College - Young Harris, GA

Full-time - Entry Level

Young Harris, GA

Educational Services

About the position

The Accounts Receivable & Front Office Coordinator at Young Harris College plays a vital role in the financial operations of the institution. This position is responsible for greeting faculty, staff, students, and visitors, providing them with necessary information, and assisting the CFO/Controller and Assistant Controller with various bookkeeping tasks and journal entries. The coordinator will monitor the student accounts receivable system to ensure accuracy and timely submission of account information for payment. Additionally, the role involves receipting all incoming payments and relieving officials of clerical work and minor administrative tasks. The essential duties include greeting individuals and directing them to the appropriate personnel, answering accounts receivable inquiries, and managing the daily opening of accounts receivable mail. The coordinator will also research and verify system-generated charges and financial aid transactions for accuracy. Responsibilities extend to emailing student account information, collecting unpaid balances, and billing third-party vendors for tuition payments. The coordinator will flag or code problem student accounts and communicate student charges and Business Office policies during orientations and events. Maintaining and reconciling Nelnet payment plans, receipting incoming payments, and balancing all received funds at the end of the day are critical tasks. The coordinator will prepare and enter journal entries into the General Ledger, process mail and packages for the college, and manage the college fleet vehicles. Supervisory responsibilities include overseeing student workers assigned to the Business Office, ensuring they are trained and their work is directed appropriately. The coordinator may also assist with special projects and co-host programming for parents with the Financial Aid Office, which may require weekend sessions.

Responsibilities

• Greets faculty, staff, students, and visitors, ascertains the nature of business, and conducts them to the appropriate person.
• Answers all accounts receivable phone inquiries, researches any questions/complaints, and acts accordingly.
• Responsible for opening all accounts receivable mail received on a daily basis in the presence of another employee.
• Researches and verifies system-generated charges initiated by other departments for accuracy.
• Researches and verifies financial aid transactions generated by the Financial Aid department for accuracy.
• Responsible for emailing student account information and collecting any unpaid balance and for billing 3rd party vendors for tuition payments.
• Flags or codes problem student accounts.
• Responsible for communicating student charges and the Business Office policy information at all student orientations or other events.
• Maintains and reconciles Nelnet payment plans.
• Receipts incoming payments for accounts receivable, institutional advancement, and miscellaneous income received on a daily basis. Balances and reconciles all monies received at day's end.
• Prepares and/or enters journal entries to the General Ledger.
• Processes all incoming and outgoing mail and packages for the college and maintains postage equipment.
• Responsible for scheduling driver assigning training courses, distributing keys for, and maintaining the college fleet vehicles.
• Orders paper in bulk for the college throughout the year.
• Supervises all student worker(s) assigned to the Business Office and is responsible for all duties performed by the student worker(s) if they are not working that day.
• Assists with special projects.
• Co-hosts ROAR programming for Parents with the Financial Aid Office which may require weekend sessions, including updating PowerPoint handouts.

Requirements

• Associate's degree or equivalent from a two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
• Bookkeeping/Accounting experience desired.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.
• Ability to add, subtract, multiply, divide, and calculate figures and amounts such as discounts and percentages.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.