Accounts Receivable Manager

Mimeo.Com - Memphis, TN

Full-time - Senior

Memphis, TN

Administrative and Support Services

About the position

The Accounts Receivable Manager is responsible for overseeing the entire accounts receivable cycle, ensuring accurate invoicing, cash application, and maintaining the integrity of the financial accounting system. This role involves managing staff functions, reconciling general ledger accounts, and effectively communicating with various levels of the organization to uphold financial integrity and improve collections.

Responsibilities

• Ensure timely and accurate invoicing for all billing and collection of receivables due
• Manage cash application, ensuring all cash receipts are applied properly and timely
• Prepare internal reports to measure collection effectiveness index, AR Aging KPIs, and DSO
• Ongoing review of accounts receivable and general ledger entries for appropriateness and discuss issues impacting integrity of financial data
• Prepare or review reconciliations of select accounts receivable & other accounts according to the closing schedule
• Maintain effective and cooperative working relationships with customers and sales
• Provide customer service regarding collection issues, prepare customer refund and account adjustment requests, resolve discrepancies and short pays
• Responsible for monitoring and maintaining the financial integrity of accounts receivable accounts
• Provide technical and administrative guidance and assistance to staff that leads to proactive problem resolution
• Manage customer accounts based on sales agreements
• Establish in writing and effectively communicate job expectations and regularly provide feedback on subordinate performance
• Improve collections of receivables and process flow of useful billing information between the program staff, billing team, and the Accounting/Finance department
• Ensure that designated backup staff are appropriately trained on current practices.

Requirements

• A Bachelor's Degree or equivalent experience
• 5+ years of experience in Accounts Receivable; 3+ years as a supervisor/Manager
• 3+ years of combined Collections experience as an individual contributor and supervisor/Manager
• Some Billing and Credit experience preferred
• Must be computer literate with knowledge of Microsoft Office products
• Familiarity with advanced formulas in Excel
• Excellent analytical skills along with the ability to create and present detailed reports
• Experience with credit card processes
• Team management of two or more employees
• Problem-solving attitude, excellent organizational skills, and attention to detail
• Strong time and people management skills
• The ability to work accurately and independently

Benefits

• Dental insurance
• Paid time off
• Employee assistance program
• Vision insurance
• Opportunities for advancement