ACCOUNTS RECEIVABLE MANAGER

TopBuild Corp.•Nashua, NH

5d•$50,000 - $100,000

About The Position

Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At TruTeam, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career. PRIMARY RESPONSIBILITY: Manage the collection function and administer all transactional AR processes for assigned account portfolio while leading and developing direct report(s) - AR Specialist(s). Partner with sales and administrative teams to promote sales, while meeting cash flow targets and mitigating delinquent receivables and bad-debt loss. Professionally address customer requests, build lasting customer relationships and thrive in a fast-paced team environment. Manage account AR portfolio through direct involvement with customers and internal resources: regularly achieve DSO, cashflow and % current targets. Drive collection of delinquent customer balances while adhering and enforcing company policies. Monitor and maintain Lien/Bond rights, properly execute lien waivers and file Liens/Bond Claims as necessary. Lead, supervise and mentor direct report(s) - AR Specialist(s). Review customer credit and assign limits in accordance with credit policy and limits of authority. Demonstrate a high-level of judgement in collecting; balance the need to collect and secure with sales goals and relationships. Negotiate and secure arrangements for payment with delinquent accounts within limits of authority. Facilitate resolution and escalations with various stakeholders, including Operations, Finance, Sales, and Commercial teams. Work with divisions and leadership to monitor and improve collection efforts; schedule & hold regular, effective reviews with management. Keep up to date customer collection notes in system of record. Provide support to customers (both internal and external) to effectively resolve collection issues, such as discrepancies, reconcile disputes, short payments, and payment inquiries. Proactively manage and evaluate release of all credit holds for assigned portfolio. Work with Auditors/Accounting team to comply with all audit expectations. Escalate issues at appropriate times, know when to “raise the flag”. Assist with month end close processes as required, ad hoc reporting as required. Utilize business acumen and excellent judgment in making decisions. Quickly respond to customer requests.

Requirements

Minimum 3-5 years’ experience in credit and collections, basic accounting and finance knowledge.
Excellent written and verbal communication skills, able to effectively communicate across all levels of the company including expansive customer base.
Persuasive know when to be “soft” and when to be “stern”.
Strong attention to detail, demonstrated integrity and professionalism.
Microsoft Office, Outlook and ERP experience (Advanced Excel and Oracle highly valued).
Strong attention to detail, demonstrated integrity and professionalism.

Nice To Haves

Bachelor’s degree in Accounting/Business or related experience preferred.
Previous experience in building materials distribution, construction or insulation a plus.
Lien and Bond experience preferred.

Responsibilities

Manage the collection function and administer all transactional AR processes for assigned account portfolio while leading and developing direct report(s) - AR Specialist(s).
Partner with sales and administrative teams to promote sales, while meeting cash flow targets and mitigating delinquent receivables and bad-debt loss.
Professionally address customer requests, build lasting customer relationships and thrive in a fast-paced team environment.
Manage account AR portfolio through direct involvement with customers and internal resources: regularly achieve DSO, cashflow and % current targets.
Drive collection of delinquent customer balances while adhering and enforcing company policies.
Monitor and maintain Lien/Bond rights, properly execute lien waivers and file Liens/Bond Claims as necessary.
Lead, supervise and mentor direct report(s) - AR Specialist(s).
Review customer credit and assign limits in accordance with credit policy and limits of authority.
Demonstrate a high-level of judgement in collecting; balance the need to collect and secure with sales goals and relationships.
Negotiate and secure arrangements for payment with delinquent accounts within limits of authority.
Facilitate resolution and escalations with various stakeholders, including Operations, Finance, Sales, and Commercial teams.
Work with divisions and leadership to monitor and improve collection efforts; schedule & hold regular, effective reviews with management.
Keep up to date customer collection notes in system of record.
Provide support to customers (both internal and external) to effectively resolve collection issues, such as discrepancies, reconcile disputes, short payments, and payment inquiries.
Proactively manage and evaluate release of all credit holds for assigned portfolio.
Work with Auditors/Accounting team to comply with all audit expectations.
Escalate issues at appropriate times, know when to “raise the flag”.
Assist with month end close processes as required, ad hoc reporting as required.
Utilize business acumen and excellent judgment in making decisions.
Quickly respond to customer requests.