Accounts Receivable Manager

Teva Pharmaceuticals - Davie, FL

Full-time - Mid Level

Davie, FL

101-250 employees

Chemical Manufacturing

About the position

The Collections Manager is responsible for overseeing the collection activities of Anda Inc., a subsidiary of Teva Pharmaceutical Industries. This role involves developing and implementing strategies to enhance collection processes, resolving customer disputes, and maintaining accurate records. The manager will lead a team of approximately 10 individuals, focusing on recruitment, training, motivation, growth, and retention.

Responsibilities

• Negotiate and approve payment plans with customers in cases of non-payment.
• Set payment collection goals and targets for the department.
• Ensure the accurate and timely invoicing of customers.
• Create and implement strategies to improve the collection of past due amounts.
• Prepare and analyze the aging and collection reports to identify trends and recommend strategies.
• Monitor and manage delinquent accounts.
• Ensure maximum efforts have been taken before writing the account off to bad debt.
• Maintain a working knowledge of applicable laws, regulations, and compliance standards.
• Develop and implement the collection policies and procedures to improve collection processes.
• Communicate with customers to keep them informed of collection activity.
• Handle customer inquiries and disputes.

Requirements

• Minimum of 5 years of Credit/Collection and Management Experience.
• HS Diploma Required, Bachelor's degree preferred.
• Proficient in Excel.
• Experience with JDE.
• Must be detail-oriented.
• Must possess advanced analytical skills.
• Excellent, customer-friendly communicator.
• Must be able to handle stressful customer situations in a calm, controlled and professional manner with a customer service focus.
• Strong customer service focus.
• Excellent written, oral and interpersonal communication skills.
• Ability to rely on experience and judgment to plan and accomplish goals.
• Strong teamwork skills with the ability to establish and maintain positive and effective working relationships with multiple departments.
• Excellent time management, analytical and organizational skills.
• Must be able to work well in a team environment, including the identification of employee workload, follow up on open items and assistance with escalated situations.

Benefits

• Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls.
• Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan.
• Paid Time Off including vacation, sick/safe time, caretaker time, 13 paid Holidays and 3 paid floating holidays.
• Company paid Life and Disability insurance.
• Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability.