Accounts Receivable Officer

Vald Agency - Atlanta, GA

Full-time - Mid Level

Atlanta, GA

101-250 employees

About the position

VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 5,000 clients in over 100 countries. The company has grown significantly since its inception in 2015 in Brisbane, Australia, and now boasts a team of over 200 members across 30 countries, with 5 offices on four continents. The finance department at VALD is a small, dedicated team of 11 individuals responsible for various financial functions including Accounts Receivable, Accounts Payable, Payroll, and providing business intelligence to management for strategic decision-making. We are currently seeking an Accounts Receivable Officer to join our team on a full-time basis, working remotely within the US. This role is an end-to-end global Accounts Receivable position that requires close collaboration with sales teams, regional directors, contracts teams, and client success teams. The successful candidate will be responsible for issuing invoices for multiple entities, recording client payments in various currencies, updating client details, processing one-time and recurring credit card payments, and managing delinquent accounts. Additionally, the role involves bank account reconciliations, online store reconciliation, and responding to client inquiries while identifying and resolving customer account issues. The Accounts Receivable Officer will also work collaboratively with the broader finance team to improve processes and enhance efficiency.

Responsibilities

• Issuing invoices for multiple entities
• Recording client payments in multiple currencies
• Updating client details
• Processing and setting up one-time and recurring credit card payments
• Chasing delinquent accounts
• Bank account reconciliations
• Online store reconciliation
• Reconciliation of daily merchant settlements
• Responding to client enquiries
• Identifying and problem-solving customer account issues
• Collaboratively working with the broader Finance team to improve processes

Requirements

• A minimum of 3 years' experience in an AR position
• Experience dealing with foreign exchange / multiple currencies
• An understanding of sales orders, billing schedules and purchase orders
• Excellent attention to detail
• Great communication skills, both verbal and written
• Be a team player, as well as able to work autonomously
• Demonstrated ability to form and maintain client partner relationships with both internal and external stakeholders to support key outcomes
• Intermediate to advanced excel skills
• The ability to learn new software and systems
• Effective time management skills and the ability to prioritize workflow

Nice-to-haves

• NetSuite experience preferred, but not essential

Benefits

• Opportunity to work in a company that is redefining allied healthcare
• Learn from a range of high-performing individuals and teams across various disciplines
• Be part of a down-to-earth, inclusive and vibrant team