Gundersen Health System - La Crosse, WI

posted about 2 months ago

Full-time - Entry Level
La Crosse, WI
Hospitals

About the position

Gundersen Health System is seeking a detail-oriented Accounts Receivable Representative to join our Commercial Insurance Follow Up Team. This full-time position, based in Onalaska, Wisconsin, involves a variety of responsibilities centered around the management of guarantor accounts. The primary focus of this role is to perform detailed audits of these accounts to identify and rectify any billing issues or problems that may arise. The successful candidate will be tasked with following up with Third Party Payors to ensure reimbursement and the final disposition of claims. This includes investigating, initiating, and resolving claim reviews and appeals with these payors. The work environment at Gundersen Health System is designed to support employees both personally and professionally. We pride ourselves on fostering a culture where team members feel valued and appreciated. The position offers a structured schedule of 40 hours per week, with core business hours from Monday to Friday. After training, there is flexibility to shift to 8, 9, or 10-hour days, allowing for a work-life balance that suits individual needs. Starting pay for this role is $17.81 per hour, with potential increases based on years of experience. In addition to a competitive salary, the Accounts Receivable Representative will benefit from a comprehensive and generous benefits package that includes medical, dental, and life insurance, as well as Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). Employees will also enjoy substantial retirement contributions through a 401k plan, along with paid time off that combines vacation, sick, and personal days into one flexible balance. Opportunities for professional development, including a Tuition Reimbursement Program, are also available to support career growth. Other perks include a wellness program with incentives, employer-paid life insurance, optional disability coverage, and an employee assistance program. Join us at Gundersen Health System, where there is unlimited potential to grow within one of the leading health systems in the midwestern United States.

Responsibilities

  • Perform detailed audits of guarantor accounts to identify and rectify billing issues/problems.
  • Follow up with Third Party Payors for reimbursement and final disposition of claims.
  • Investigate, initiate, and resolve claim reviews and appeals with Third Party Payors.
  • Work collectively with payors, patients, and internal contacts to identify and rectify billing issues resulting in reimbursement and final disposition of claims.
  • Verify the accuracy of payments.

Requirements

  • High School Diploma or equivalency.
  • 1 year of insurance or medical facility experience.
  • Ideal experience handling claims billing to Third Party Payor.
  • Familiarity with denials for Third Party Liability (TPL) for both Hospital Billing (HB) and Professional Billing (PB).

Benefits

  • Comprehensive & Generous Benefits Package (Medical, Dental, Life Ins, HSA/FSA)
  • Substantial Retirement Contribution (401k & Base Contribution)
  • Paid Time Off (PTO)
  • Support for career growth through Professional Development Opportunities
  • Tuition Reimbursement Program
  • Wellness program with incentives
  • Employer-paid life insurance and AD&D
  • Optional short-term and long-term disability coverage
  • Employee assistance program
  • Identity theft protection
  • Pet insurance
  • Inspire & Celebrate colleague recognition and rewards program
  • Discount program
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