Accounts Receivable Representative (Government) - JR26577-3800

University of Chicago - Chicago, IL

Full-time - Entry Level

Chicago, IL

Educational Services

About the position

The Accounts Receivable Representative (Government) at the University of Chicago is responsible for supporting the revenue cycle team by managing various aspects of physician revenue cycle billing. This role involves communication with multiple stakeholders, including departments, patients, and payers, to ensure accurate claims processing, cash collection, and accounts receivable resolution.

Responsibilities

• Perform patient and insurance follow-up for various revenue cycle activities, including working rejections and eligibility inquiries.
• Resolve account balances by addressing claim edits, rejections, and applying payments and adjustments to accounts.
• Make insurance follow-up phone calls to payers to resolve missing remit file issues.
• Collaborate with IT to resolve EDI file load errors and work with payers on missing remit files.
• Communicate with revenue cycle experts to obtain necessary medical records and escalate issues as needed.
• Complete daily payment batch reconciliation and maintain documentation within the billing system.
• Assist in project-related tasks and the development of procedures.
• Correspond with internal and external parties to gather documentation and information for account resolution.

Requirements

• High School diploma or GED required.
• Previous experience with physician billing required.
• Experience using electronic medical records (EMR) systems preferred.
• Knowledge of diagnosis and CPT coding terminology required.
• Familiarity with third-party payor rules, procedures, and policies in physician billing required.
• Previous experience with Epic EMR preferred.

Nice-to-haves

• Experience in a fast-paced environment handling multiple tasks.
• Ability to negotiate and manage interpersonal communication effectively.

Benefits

• Health insurance coverage
• Dental insurance coverage
• 401k retirement savings plan
• Paid holidays
• Flexible scheduling options