Accounts Receivable Representative II

AmTrust Financial Services - Southington, CT

Full-time - Entry Level

Southington, CT

1-10 employees

Insurance Carriers and Related Activities

About the position

The Accounts Receivable Representative II position at AmTrust Financial Services, Inc. is a full-time role that plays a crucial part in the financial operations of the AmTrust Specialty Programs Unit. This position is responsible for a variety of monthly accounting assignments that support the Finance team, particularly in relation to Agency Accounts Receivable and Commission Payable processing functions. The role involves handling Premium Refunds and Premium Financing, ensuring that all transactions are processed efficiently and accurately. The Accounts Receivable Representative will be tasked with multiple administrative duties that are essential for the effective servicing of insurance policies. In this role, the representative will accelerate the processing of payments from agents and customers, addressing any issues that arise in accordance with established department procedures. The position requires the preparation of information for clients, agents, and service partners, following specified procedures and instructions to ensure clarity and compliance. The representative will also be expected to maintain a high level of customer service, providing support and resolving discrepancies related to payments or commissions in collaboration with agents and service partners. Overall, this position is integral to maintaining the financial integrity of the organization, ensuring that all accounts are reconciled accurately and that customer interactions are handled with professionalism and efficiency.

Responsibilities

• Ensure successful processing of insurance premium payments.
• Generate premium refund batches for multiple policy types.
• Successfully review and reconcile the agency account currents in a specified timeframe.
• Perform error-free data entry to ensure premium or commission processing is accurate.
• Process adjustments and perform agency account reconciliations.
• Perform standard policy maintenance requests.
• Provide excellent customer service to clients and agents.
• Research and resolve payment or commission discrepancies with agents and service partners.
• Follow established corporate and department policies and procedures.
• Act as support for other production functions.
• Complete other duties as assigned.

Requirements

• Experience in Property/Casualty/WC insurance preferred.
• Exposure to technical accounting in the PC insurance arena preferred.
• Experience using Excel (pivot, vlookup, etc.), Access Database, and Word.
• A quick learner, demonstrating initiative and ability to work independently and in a team environment.
• Ability to multi-task in a fast-paced environment to meet deadlines.
• Excellent oral and written communication skills.
• Excellent attention to detail and accuracy.
• Ability to perform individually and in a team environment.
• Flexible, able to work additional hours as needed.
• Associates Degree in Accounting/Finance preferred.
• Accounting/Finance experience preferred.
• Insurance background preferred.
• Accounts Receivable and/or Operations experience.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Paid time off
• Opportunities for advancement
• Life insurance