Providence - Irvine, CA

posted about 2 months ago

Full-time - Entry Level
Irvine, CA
10,001+ employees
Hospitals

About the position

The Accounts Receivable Representative position at Providence is a vital role responsible for the timely and accurate billing and collections of payments from insurance carriers, agencies, and other entities for equipment and services provided by Providence Senior and Community Services and Home and Community Services. This includes service lines such as Home Infusion, Specialty Pharmacy, Oral Dose, Skilled Nursing Facility, Home Health, Hospice, and Home Medical Equipment. The representative will work closely with various stakeholders to ensure that all billing processes are executed efficiently and that collections are handled in a professional manner. This role is essential in maintaining the financial health of the organization and ensuring that services rendered are compensated appropriately. As part of the Revenue Cycle Business Services team, the Accounts Receivable Representative will thrive in a culture that emphasizes patient-focused, whole-person care. The organization values its caregivers, recognizing that they are invaluable to the mission of providing care to the community. The representative will be empowered to voice their opinions and contribute to a supportive work environment that fosters understanding, commitment, and mutual respect among team members. This position is remote, allowing for flexibility while still being part of a larger team dedicated to serving the most vulnerable populations across multiple states including Alaska, Washington, California, Montana, New Mexico, Oregon, Texas, and more.

Responsibilities

  • Timely and accurate billing of payments from insurance carriers and agencies.
  • Collections of payments for services provided by various service lines.
  • Collaboration with internal teams to resolve billing discrepancies.
  • Maintaining accurate records of all transactions and communications with payers.
  • Ensuring compliance with insurance contracts and Medicare/Medicaid regulations.
  • Providing excellent customer service to clients and stakeholders regarding billing inquiries.

Requirements

  • Two years recent experience in a healthcare environment with an emphasis on reimbursement and collections.
  • Experience with insurance contracts and/or Medicare/Medicaid Regulations.

Nice-to-haves

  • Coursework/Training: College level courses in medical front office/medical billing.
  • Epic experience.

Benefits

  • 401(k) Savings Plan with employer matching
  • Health care benefits (medical, dental, vision)
  • Life insurance
  • Disability insurance
  • Paid parental leave
  • Vacation and holiday time off
  • Voluntary benefits
  • Well-being resources
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