Accounts Receivable Representative

Cintas - Alachua, FL

Full-time - Entry Level

Alachua, FL

Apparel Manufacturing

About the position

Cintas is seeking an Accounts Receivable Representative who will be responsible for managing all accounts receivable related functions. This role involves keeping track of assigned accounts to identify outstanding debts and planning a course of action to recover these payments. The position requires heavy phone activity with customers, which includes locating and contacting debtors regarding their payment status, negotiating payoff deadlines or payment plans, and handling any questions or complaints that may arise. The representative will also be tasked with investigating and resolving discrepancies, establishing good relationships with customers, and regularly updating account statuses and databases. In cases where customers are unwilling or unable to pay outstanding amounts, the representative must alert supervisors and comply with requirements when legal action becomes unavoidable. This position is crucial in ensuring that the company maintains healthy cash flow and customer relationships.

Responsibilities

• Manage all accounts receivable functions for assigned accounts.
• Identify outstanding debts and plan actions to recover payments.
• Engage in heavy phone activity with customers to locate and contact debtors.
• Negotiate payoff deadlines or payment plans with customers.
• Handle questions or complaints from customers regarding their accounts.
• Investigate and resolve discrepancies in accounts.
• Establish and maintain good relationships with customers.
• Update account status and database regularly.
• Alert supervisors of customers unwilling or unable to pay outstanding amounts.
• Comply with legal requirements when necessary.

Requirements

• High School Diploma or GED
• 2+ years of collections experience
• Ability to handle confidential information professionally
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Experience with SAP and AS400 is preferred.

Nice-to-haves

• Accuracy and attention to detail
• Excellent internal and external customer service skills

Benefits

• Profit sharing
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• Opportunities for advancement
• Life insurance