Accounts Receivable Representative

$39,853 - $48,152/Yr

Cintas - Alden, NY

Full-time - Entry Level

Alden, NY

10,001+ employees

Apparel Manufacturing

About the position

Cintas is seeking an Accounts Receivable Representative to manage all accounts receivable related functions. This role involves keeping track of assigned accounts to identify outstanding debts and planning a course of action to recover these payments. The position requires heavy phone activity with customers, which includes locating and contacting debtors regarding their payment status, negotiating payoff deadlines or payment plans, and handling any questions or complaints that may arise. The representative will also be responsible for investigating and resolving discrepancies, establishing good relationships with customers, and regularly updating account statuses and databases. Additionally, the representative must alert supervisors of customers who are unwilling or unable to pay outstanding amounts and comply with requirements when legal action becomes unavoidable.

Responsibilities

• Keep track of assigned accounts to identify outstanding debts.
• Plan course of action to recover outstanding payments.
• Engage in heavy phone activity with customers.
• Locate and contact debtors regarding payment status.
• Negotiate payoff deadlines or payment plans.
• Handle questions or complaints from customers.
• Investigate and resolve discrepancies in accounts.
• Establish good relationships with customers.
• Update account status and database regularly.
• Alert supervisors of customers unwilling or unable to pay outstanding amounts.
• Comply with requirements when legal action is unavoidable.

Requirements

• High School Diploma/GED
• 2+ years' collections experience
• Ability to use confidential information in a professional manner to achieve collections targets/goals
• Proficiency with Microsoft Office (Excel, Word, Outlook) and intranet/internet

Nice-to-haves

• Accuracy and attention to detail
• Excellent internal and external customer service skills
• Experience with SAP and AS400

Benefits

• Comprehensive medical, dental and vision benefits
• Employee health care premiums that are 30% lower than the national average for the industry
• Competitive Pay
• 401(k)/Profit Sharing/Employee Stock Ownership Program
• Disability and Life Insurance Packages
• Paid Time Off and Holidays
• Career Advancement Opportunities