Cintas - Franklin, WI

posted 2 months ago

Full-time - Entry Level
Franklin, WI
10,001+ employees
Apparel Manufacturing

About the position

Cintas is seeking an Accounts Receivable Representative to manage all accounts receivable related functions. This role involves keeping track of assigned accounts to identify outstanding debts and planning a course of action to recover these payments. The position requires heavy phone activity with customers, including locating and contacting debtors regarding their payment status. The representative will negotiate payoff deadlines or payment plans, handle questions or complaints, and investigate and resolve discrepancies. Establishing good relationships with customers is crucial, as is updating account status and database regularly. The representative will also alert supervisors of customers who are unwilling or unable to pay outstanding amounts and comply with requirements when legal action becomes unavoidable. The Accounts Receivable Representative will play a vital role in ensuring the financial health of the company by effectively managing collections and maintaining positive customer relationships. This position is essential for supporting Cintas's growth across North America, as it directly impacts cash flow and customer satisfaction. The ideal candidate will be driven, detail-oriented, and possess strong communication skills to navigate the complexities of accounts receivable management. Cintas offers a supportive professional culture with opportunities for career advancement, making this a great opportunity for individuals looking to grow within the company.

Responsibilities

  • Keep track of assigned accounts to identify outstanding debts.
  • Plan course of action to recover outstanding payments.
  • Engage in heavy phone activity with customers.
  • Locate and contact debtors regarding payment status.
  • Negotiate payoff deadlines or payment plans.
  • Handle questions or complaints from customers.
  • Investigate and resolve discrepancies in accounts.
  • Establish good relationships with customers.
  • Update account status and database regularly.
  • Alert supervisors of customers unwilling or unable to pay outstanding amounts.
  • Comply with requirements when legal action is unavoidable.

Requirements

  • High School Diploma/GED
  • 2+ years' collections experience
  • Ability to use confidential information in a professional manner to achieve collections targets/goals
  • Proficiency with Microsoft Office (Excel, Word, Outlook) and intranet/internet

Nice-to-haves

  • Accuracy and attention to detail
  • Excellent internal and external customer service skills
  • Experience with SAP and AS400

Benefits

  • Comprehensive medical, dental and vision benefits
  • Employee health care premiums that are 30% lower than the national average for the industry
  • Competitive Pay
  • 401(k)/Profit Sharing/Employee Stock Ownership Program
  • Disability and Life Insurance Packages
  • Paid Time Off and Holidays
  • Career Advancement Opportunities
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