Cintas - Montgomery, AL

posted 3 months ago

Full-time - Entry Level
Montgomery, AL
10,001+ employees
Apparel Manufacturing

About the position

Cintas is seeking an Accounts Receivable Representative who will be responsible for managing all accounts receivable related functions. This role involves keeping track of assigned accounts to identify outstanding debts and planning a course of action to recover these payments. The representative will engage in heavy phone activity with customers, locating and contacting debtors regarding their payment status. Negotiating payoff deadlines or payment plans is a key part of the job, as well as handling any questions or complaints that may arise. The representative will also investigate and resolve discrepancies, establish good relationships with customers, and regularly update account statuses and databases. In cases where customers are unwilling or unable to pay outstanding amounts, the representative will alert supervisors and comply with requirements when legal action becomes unavoidable.

Responsibilities

  • Track assigned accounts to identify outstanding debts.
  • Plan course of action to recover outstanding payments.
  • Engage in heavy phone activity with customers.
  • Locate and contact debtors regarding payment status.
  • Negotiate payoff deadlines or payment plans.
  • Handle questions or complaints from customers.
  • Investigate and resolve discrepancies in accounts.
  • Establish good relationships with customers.
  • Update account status and database regularly.
  • Alert supervisors of customers unwilling or unable to pay outstanding amounts.
  • Comply with requirements when legal action is unavoidable.

Requirements

  • High School Diploma or GED
  • 2+ years' collections experience
  • Ability to use confidential information professionally to achieve collections targets/goals
  • Proficiency with Microsoft Office (Excel, Word, Outlook) and intranet/internet

Nice-to-haves

  • Accuracy and attention to detail
  • Excellent internal and external customer service skills
  • Experience with SAP and AS400

Benefits

  • Profit sharing
  • Disability insurance
  • Health insurance
  • Dental insurance
  • 401(k)
  • Paid time off
  • Vision insurance
  • Opportunities for advancement
  • Life insurance
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