Accounts Receivable Resolution

$52,000 - $60,320/Yr

ManpowerGroup - Downers Grove, IL

posted 2 months ago

Full-time - Mid Level
Downers Grove, IL
Administrative and Support Services

About the position

The Senior Accounts Receivable Resolution Professional position is a hybrid role based in Downers Grove, Illinois, offering a pay range of $25 to $29 per hour. This role is designed for an experienced and self-starting individual who will be engaged in a three to six month interim assignment, with the potential for conversion to a full-time position. The primary responsibility of this role is to record, review, and resolve customer disputes and deductions effectively. Attention to detail, strong organizational skills, and the ability to multitask are essential for success in this position. In this role, the professional will work closely with dealers, vendors, and customers to address and resolve accounting issues related to customer invoices. This includes recording and reviewing open customer disputes, identifying the underlying issues contributing to these disputes, and quantifying and communicating the results of research conducted. The professional will also be responsible for reviewing and monitoring assigned accounts, contacting accounts for supporting documentation, and managing a high volume of phone and email communications. Additionally, the role involves preparing financial reports for management and performing other related financial tasks as assigned. All positions within the company share common expectations, including the ability to perform quality work independently and within deadlines, work effectively and collaboratively as a team contributor, and raise issues, suggestions, and ideas in a timely and professional manner.

Responsibilities

  • Work with Dealers, Vendors & Customers to resolve accounting issues related to customer invoices
  • Record and review open customer disputes
  • Identify issues contributing to disputes
  • Review, quantify and communicate results of research
  • Review and monitor assigned accounts
  • Contact accounts for supporting documentation
  • Manage heavy phone/email contact
  • Maintain and document related communication
  • Prepare financial reports for management
  • Perform other related financial tasks as assigned

Requirements

  • Experience in an Accounts Receivable role in a commercial environment (business to business)
  • Proficient with Microsoft Excel at an Intermediate level or above (VLOOKUP, Pivot Tables, etc.)
  • Strong verbal and written communication skills
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