Ensign Services - Los Angeles, CA
posted 4 months ago
Ensign Services is seeking an experienced Accounts Receivable Resource to join our growing outpatient delivery and care model. This position is crucial in ensuring that our business office managers and staff are trained and equipped with the knowledge to implement accurate and efficient billing practices that align with both company and industry standards. The primary responsibility of this role is to monitor the timely collections of accounts receivable across multiple operations in various markets, ensuring that revenue transactions are recorded accurately in locations operating within the healthcare industry. The Accounts Receivable Resource will work closely with outpatient therapy clinics, specifically in physical therapy (PT), occupational therapy (OT), and speech-language pathology (SLP). This role requires a strong understanding of the billing and collections aspect of the revenue cycle, with a focus on resolving claim rejections and denials promptly. The successful candidate will also conduct regular follow-ups on unpaid claims, ensuring that systems are in place for sustainable resolution and providing education as necessary. In addition to billing oversight, this position will involve analyzing outpatient collection trends and identifying areas for improvement, particularly for skilled nursing facilities (SNF) and outpatient clinics. The role may require travel, with expectations of 50-75% travel to various clinic locations, primarily in Texas, California, or Arizona. The ideal candidate will possess strong analytical skills, leadership qualities, and the ability to communicate effectively with interdisciplinary teams to enhance the overall billing process and ensure compliance with state and federal regulations specific to outpatient therapy services.