Accounts Receivable Resource- Outpatient

$80,000 - $100,000/Yr

Ensign Services - Dallas, TX

Full-time - Mid Level

Dallas, TX

10,001+ employees

Nursing and Residential Care Facilities

About the position

Ensign Services is seeking an experienced Accounts Receivable Resource to join our growing outpatient delivery and care model. This position is crucial in ensuring that our business office managers and staff are trained in accurate and efficient billing practices that align with both company and industry standards. The primary responsibility of this role is to monitor the timely collection of accounts receivable across multiple operations in various markets, ensuring that revenue transactions are recorded accurately in locations operating within the healthcare industry. The ideal candidate will have a strong background in outpatient therapy billing and collections, with at least five years of experience in a similar role. This position requires the ability to travel, as it may involve 50-75% travel to various clinic locations. The Accounts Receivable Resource will also be responsible for overseeing outpatient collection trends, identifying areas for improvement, and conducting regular follow-ups on unpaid claims to ensure sustainable resolution. In addition to billing and collections, the role involves developing educational materials and providing training to a wide range of audiences, ensuring that all staff are equipped with the knowledge necessary to optimize billing practices. The successful candidate will demonstrate strong analytical skills, leadership abilities, and a commitment to the core values of Ensign Services, which include Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership (CAPLICO).

Responsibilities

• Train and assist business office managers and staff on accurate and efficient billing practices according to company and industry standards.
• Monitor timely collections of accounts receivable across multiple operations in various markets.
• Ensure exact recording of revenue transactions in healthcare locations.
• Oversee outpatient collection trends and identify areas of improvement for SNF and outpatient clinics.
• Conduct regular follow-up on unpaid claims to ensure systems are adequate for sustainable resolution.
• Develop educational materials and provide education to a wide range of audiences.
• Craft policies and procedures to safeguard the assets related to Accounts Receivable.

Requirements

• 5+ years of Business Office Manager experience in an Outpatient Therapy Clinic (PT, OT, and/or SLP).
• Accounts Receivable billing/collection experience in an Outpatient Therapy Clinic (PT, OT, and SLP).
• Experience in a multi-clinic oversight role is preferred.
• Proficient in Microsoft Word, Outlook, Excel, and Teams.
• Strong knowledge of insurance and medical terminology.
• Ability to interpret contracts in relation to outpatient therapy services.
• Knowledge of State and Federal regulations specific to outpatient therapy services.
• Strong analytical skills including the ability to understand and interpret information between Federal, State, health plan and OT, PT, ST rules, regulations, policies etc.

Nice-to-haves

• Experience with and ability to optimize NetHealth for Clinics software (or similar).
• PointClickCare experience preferred.
• Experience working with various health plans to ensure accurate loading of contracts into the health plan's system.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Life insurance
• Sick/vacation plans
• Professional growth and development through Learning Management System and training sessions.